Exam Name: | Salesforce Certified Platform Integration Architect (Plat-Arch-204) | ||
Exam Code: | Integration-Architect Dumps | ||
Vendor: | Salesforce | Certification: | Integration Architecture Designer |
Questions: | 122 Q&A's | Shared By: | rumaysa |
The director of customer service at Northern Trail Outfitters (NTO) wants tocapture and trend specific business events that occur in Salesforce in real time. The metrics will be accessed in an ad-hoc manner using an external analytics system. The events that are of interest are:
A customer has initiated a product exchange via a Case A customer service rep clicks on the "Authorize Exchange Product" menu item on the Case A customer has initiated a subscription cancellation via a Case A customer service rep clicks on the "Initiate Refund" menu item on the Case
Which two solutions willmeet these business requirements?
Choose 2 answers
A US business-to-consumer (B2C) company is planning to expand to Latin America. They project an initial Latin American customer base of about one million, and a growth rate of around 10% every year for the next 5 years. They anticipate privacy and dataprotection requirements similar to those in the European Union to come into effect during this time. Their initial analysis indicates that key personal data is stored in the following systems:
1. Legacy mainframe systems that have remained untouched for years and are due to be decommissioned.
2. Salesforce Commerce Cloud Service Cloud, Marketing Cloud, and Community Cloud.
3. The company's CIO tasked the integration architect with ensuring that they can completely delete their Latin American customer'spersonal data on demand.
Which three requirements should the integration architect consider?
Choose 3 answers
A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:
1. An Enterprise Resource Planning (ERP) solution that is responsible for Customer Invoicingand Order fulfillment.
2. A Marketing solution they use for email campaigns.
The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.
Which system should be the System of record for their customers and prospects?
business requires automating the check and update of the phone number type
classification (mobile vs. landline) for all in-coming calls delivered to their phone
sales agents. The following conditions exist:
1. At peak, their call center can receive up to100,000 calls per day.
2. The phone number type classification is a service provided by an external serviceAPI.
3. Business is flexible with timing and frequency to check and update the records (throughout
the night or every 6-12 hours is sufficient).
ARemote-Call-In pattern and/or Batch Synchronization (Replication via ETL: System ->
Salesforce) are determinedto work with a middleware hosted on custom premise.
In order to implement these patterns and mechanisms, which component should an integration architect recommend?