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Avaya Updated 7492X Exam Questions and Answers by constance

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Avaya 7492X Exam Overview :

Exam Name: Avaya Aura® Call Center Elite Support Exam
Exam Code: 7492X Dumps
Vendor: Avaya Certification: ACSS - 7492
Questions: 83 Q&A's Shared By: constance
Question 8

What would trigger a vector event error?

Options:

A.

When vector processing reaches the maximum 1000 steps allowed

B.

When vector processing reaches the- maximum 100 steps allowed

C.

Misdirected calls

D.

Call Denial

Discussion
Question 9

Installing WebLM requires that steps should be performed in a particular order.

Which order should you use to install and configure WebLM on your Call Center Elite Multichannel Server?

Options:

A.

It does not matter what order you install the applications in, as long as WebLM is at the end

B.

Install Java, set JAVA_HOME environment variable, install Tomcat, and set the PATH environment variable

C.

Install WebLM, install Tomcat, set JAVA_HOME and PATH environment variables

D.

Install Tomcat, install Java, install WebLM, and then configure the PATH, JAVA_HOME environment variables

Discussion
Question 10

A customer has calls coming Into their contact center constantly. They do not want their customers to be waiting long before their call is answered, even if It is answered at a different site.

Which two features should be used in the vectors to ensure that all calls are answered tn a timely fashion? (Choose two.)

Options:

A.

Network Call Redirection

B.

Look-ahead Interflow

C.

Virtual Outflow

D.

Enhanced Look-ahead Interflow

Discussion
Question 11

What property of the SET command makes the command unique when dealing with variables?

Options:

A.

The SET command allows variables to be manipulated using arithmetic and string operators

B.

The SET command allows you to place calls in a particular queue

C.

The SET command allows a group of variables to follow a specific pattern

D.

The SET command reassigns variables to new values during the process of a vector

Discussion
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