Avaya Aura® Call Center Elite Support Exam
Last Update Feb 1, 2026
Total Questions : 83
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In administering multi-site Best Services Routing (BSR), what are the two configuration that are associated VDN configuration (Choose two.)
A customer is using Windows Server 2008 to run their Call Center Elite Multichannel server software.
Which requirement do they need to configure to install the server software?
A customer has provided one specific customer toll free number. The customer should have some (but not total) advantage over the typical call to the same skill as other callers.
Which Business Advocate (BA) feature is used to adjust the service level for the customer to this particular skill?
TESTED 01 Feb 2026
