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Salesforce Field-Service-Consultant Exam Topics, Blueprint and Syllabus

Salesforce Certified Field Service Consultant (SP23)

Last Update May 12, 2024
Total Questions : 163

Our Field Service Lightning program Field-Service-Consultant exam questions and answers cover all the topics of the latest Salesforce Certified Field Service Consultant (SP23) exam, See the topics listed below. We also provide Salesforce Field-Service-Consultant exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of Salesforce Field-Service-Consultant resources to help you understand the topics covered in the exam, such as Field Service Lightning program video tutorials, Field-Service-Consultant study guides, and Field-Service-Consultant practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.

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Salesforce Field-Service-Consultant Exam Overview :

Exam Name Salesforce Certified Field Service Consultant (SP23)
Exam Code Field-Service-Consultant
Actual Exam Duration The duration of the Salesforce Field-Service-Consultant Exam is 105 minutes.
What exam is all about Salesforce Field-Service-Consultant exam is designed to test the knowledge and skills of professionals who work with Salesforce Field Service Lightning. The exam covers topics such as managing work orders, scheduling and dispatching resources, optimizing field service operations, and using mobile devices to access and update field service data. The exam consists of 60 multiple-choice questions and has a time limit of 105 minutes. Passing the exam is a requirement for obtaining the Salesforce Field Service Consultant certification.
Passing Score required The passing score required in the Salesforce Field-Service-Consultant exam is 63%. This means that you need to answer at least 38 out of 60 questions correctly to pass the exam. It is recommended that you aim for a higher score to demonstrate your proficiency in the subject matter.
Competency Level required Based on the official Salesforce website, the Field-Service-Consultant Exam is designed for individuals who have experience in implementing Salesforce Field Service solutions. The exam measures the candidate's knowledge and skills in areas such as Field Service Lightning, Service Cloud, and Salesforce Mobile App. To pass the exam, candidates must demonstrate a high level of competency in these areas and have practical experience in implementing Field Service solutions. It is recommended that candidates have at least six months of experience working with Salesforce Field Service solutions before attempting the exam.
Questions Format The Salesforce Field-Service-Consultant exam consists of multiple-choice questions. The exam includes 60 questions, and candidates have 105 minutes to complete it. The questions are designed to test the candidate's knowledge and skills in various areas related to field service management, such as scheduling and dispatching, mobile workforce management, and customer service. The questions are based on real-world scenarios and require candidates to apply their knowledge to solve problems and make decisions.
Delivery of Exam The Salesforce Field-Service-Consultant exam is a proctored, multiple-choice exam that consists of 60 questions. The exam is timed and lasts for 105 minutes. The passing score for the exam is 63%, and it is available in English.
Cost of exam You can visit the official Salesforce website or contact their customer support to get the latest pricing information for the Field-Service-Consultant exam.
Target Audience The target audience for Salesforce Field-Service-Consultant includes: 1. Field service managers: These are professionals who manage field service operations and are responsible for ensuring that field technicians are dispatched efficiently and effectively. 2. Field technicians: These are professionals who perform field service tasks, such as installations, repairs, and maintenance. 3. Service managers: These are professionals who oversee service operations and are responsible for ensuring that customer service is delivered at a high level. 4. Customer service representatives: These are professionals who interact with customers and provide support for service-related issues. 5. IT professionals: These are professionals who manage the technical aspects of field service operations, such as software and hardware systems. 6. Business owners: These are individuals who own businesses that require field service operations, such as HVAC companies, plumbing companies, and electrical companies. 7. Sales professionals: These are professionals who sell field service solutions to businesses that require them. 8. Consultants: These are professionals who provide advice and guidance to businesses on how to improve their field service operations.
Average Salary in Market The average salary for a Salesforce Field Service Consultant is around $87,000 per year in the United States. However, the salary may vary depending on factors such as location, experience, and company size.
Testing Provider You can visit the official Salesforce website to register for the exam and find authorized training providers who can help you prepare for the exam.
Recommended Experience The recommended experience for Salesforce Field-Service-Consultant exam is: 1. At least 6 months of experience in Salesforce Field Service Lightning implementation or administration. 2. Knowledge of Salesforce CRM and its various modules. 3. Understanding of field service management processes and best practices. 4. Familiarity with mobile workforce management and scheduling tools. 5. Knowledge of Salesforce automation tools such as workflows, process builder, and flows. 6. Understanding of Salesforce security and data management best practices. 7. Experience in configuring and customizing Salesforce Field Service Lightning to meet business requirements. 8. Familiarity with Salesforce reporting and analytics tools. 9. Knowledge of Salesforce integration with other systems and applications. 10. Understanding of Salesforce Lightning Experience and its features.
Prerequisite I can provide you with the information that the Salesforce Field-Service-Consultant exam has the following prerequisites: 1. Salesforce Administrator Certification 2. Salesforce Service Cloud Consultant Certification 3. At least six months of experience in implementing Salesforce Field Service solutions It is recommended that candidates have a strong understanding of Salesforce Field Service functionality, including scheduling, dispatching, and mobile solutions. Additionally, candidates should have experience with Salesforce Lightning, Apex, and Visualforce.
Retirement (If Applicable) You can check the Salesforce website or contact their support team for more information.
Certification Track (RoadMap): The certification track or roadmap for the Salesforce Field-Service-Consultant exam includes the following steps: 1. Prerequisites: Before taking the Field-Service-Consultant exam, candidates must have a Salesforce Administrator certification and at least six months of experience in the field service industry. 2. Study and preparation: Candidates should review the exam guide and study materials provided by Salesforce, including Trailhead modules and online courses. 3. Exam registration: Candidates can register for the exam through the Salesforce certification website. 4. Exam format: The Field-Service-Consultant exam consists of 60 multiple-choice questions and lasts for 105 minutes. The passing score is 63%. 5. Certification: Upon passing the exam, candidates will receive the Salesforce Certified Field Service Consultant certification. 6. Maintenance: To maintain their certification, candidates must complete maintenance requirements, such as earning Trailhead badges and attending Salesforce events, on an ongoing basis.
See Expected Questions Salesforce Field-Service-Consultant Expected Questions in Actual Exam
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