Certified Implementation Specialist - Data Foundations (CMDB and CSDM)
Last Update Oct 9, 2026
Total Questions : 203
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A Business Relationship Manager in an organization wants to implement Service Portfolio Management (SPM) and present offerings to business consumers.
Which CSDM domain does this align with?
The Identification and Reconciliation Engine (IRE) has identified duplicate records for one CI.
Which CI will be updated by the IRE?
A CMDB Administrator has configured foundation group data for CIs belonging to the Linux Server class through two different interfaces. CI Class Manager specifies Linux Support as the Managed by Group, while a Technology Management Service Offering specifies Enterprise IT Services as the Managed by Group and Change Management Team as the Change Group for the same CI population.
When Linux Server CIs are discovered and ingested into the CMDB, which group will be assigned as the Managed by Group for these instances?
A CMDB Administrator is reviewing the health of the CMDB and notices a large percentage of the Hardware CIs are missing serial numbers. The Administrator is concerned this may cause duplicate CIs and would like to resolve the issue in a timely manner.
What structured guidelines provided by ServiceNow are available to troubleshoot and resolve the issue?
TESTED 09 Oct 2026
