Expert Answers to Salesforce Exam Sales-101 Questions

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Sales Professional Salesforce Certified Sales Foundations

Salesforce Certified Sales Foundations

Last Update Mar 5, 2026
Total Questions : 125

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Questions 2

A sales representative conducts research with their customer and gains insights for developing a value proposition to solve their customer's challenges.

How should the sales rep introduce their valueproposition to their customer?

Options:

Collaborate internally to iterate on the value proposition for the customer.

Unveil the value proposition to the customer after it is finalized.

Make a draft of the value proposition and seek customer feedback.

Discussion 0

Questions 3

After a successful sale of their latest software product, a sales representativewants to nurture their long-term relationship with the customer by driving product

adoption.

What success metric for product adoption can the sales rep use?

Options:

Session duration

User login rates

Number of users assigned a license

Discussion 0

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Questions 4

What are the four elements of emotional intelligence?

Options:

Plan, engage, execute, and close

Discover, define, design, and deliver

Self-awareness, self-management, empathy, and skilled relationships

Discussion 0

Questions 5

A sales representative is challenged by a customer with a competitor's product and features.

Which skill does the sales rep need to address this challenge?

Options:

Sales acumen