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ITIL 4 Strategic Leader ITIL 4 Leader: Digital & IT Strategy Exam

ITIL 4 Leader: Digital & IT Strategy Exam

Last Update Oct 19, 2026
Total Questions : 60

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Questions 2

An organization works in a very competitive market. They have grown very fast because they were able to adapt their products and services very quickly as the internal and external conditions changed. To be successful in the long term, they now need to reduce costs and improve efficiency.

Which characteristic should they focus on to achieve this?

Options:

Lean

Agile

Resilient

Continuous

Discussion 0

Questions 3

Which statement about metrics is CORRECT?

Options:

Leading metrics ate difficult to measure, but easy to Influence

Lagging metrics are easy to measure and to influence

Legging metrics report what has been achieved

Lagging metrics predict what a is likely to happen in the future

Discussion 0

Questions 4

A software development organization has a very traditional way of working that no longer meets their market needs. They currently manage all budgets via their development and operations business units. They want to change so that they can develop and deploy solutions rapidly In response to constantly changing market needs.

How should they change their funding model to support this?

Options:

Switch 10 funding teams and value streams

Switch to funding programmes and protects

Provide additional funding lo development and operations

Provide additional funding via the research and development budget

Discussion 0

Questions 5

Which is a leadership skill that relates to having a digital mindset?

Options:

Looking at the potential of new tools to meet customer needs

Sharing success stories frequently to motivate others

Bulking a rapport with regulators and government officials

Measuring the success of strategic digital initiatives

Discussion 0

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