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ITIL 4 Strategic Leader ITIL 4 Leader: Digital & IT Strategy Exam

ITIL 4 Leader: Digital & IT Strategy Exam

Last Update Apr 30, 2024
Total Questions : 30

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Questions 4

An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big losses because they often take these risks anyway.

What combination of risk capacity and risk appetite this situation?

Options:

A.  

Low risk capacity, high risk appetite

B.  

High risk capacity, high risk appetite

C.  

Low risk capacity, low risk appetite

D.  

High risk capacity, low risk appetite

Discussion 0
Questions 5

Which statement about metrics is CORRECT?

Options:

A.  

Leading metrics ate difficult to measure, but easy to Influence

B.  

Lagging metrics are easy to measure and to influence

C.  

Legging metrics report what has been achieved

D.  

Lagging metrics predict what a is likely to happen in the future

Discussion 0
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Questions 6

An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.

Which is the BEST approach to pricing and charging for the services in the new market?

Options:

A.  

Adopt a short-term Increase in the pricing and margins

B.  

Adjust competitive prices for the market and competition

C.  

Ensure service costs are clear to the consumers to help regulate prices

D.  

Establish long-term contracts with fixed prices to help secure future Income

Discussion 0
Questions 7

Which is a leadership skill that relates to having a digital mindset?

Options:

A.  

Looking at the potential of new tools to meet customer needs

B.  

Sharing success stories frequently to motivate others

C.  

Bulking a rapport with regulators and government officials

D.  

Measuring the success of strategic digital initiatives

Discussion 0
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2024-04-02
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