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Dynamics 365 for Field Service Functional Consultant Associate Microsoft Dynamics 365 for Field Service

Microsoft Dynamics 365 for Field Service

Last Update Jul 4, 2025
Total Questions : 217

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Questions 2

You need to set up the system to meet LitWare’s inspection requirements.

Which three actions should you perform in sequence in the Field Service app? To answer, move the three appropriate actions from the list of actions to the answer area. Arrange the three actions in the order.

Questions 2

Options:

Discussion 0
Questions 3

LitWare has requirements for configuring the Insurance.

You are responsible for setting up the system to manage the insurance

Which three actions should you perform in sequence? lo answer, move the three appropriate actions from the list of actions to the answer area. Arrange the three actions in the correct order.

Questions 3

Options:

Discussion 0
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Questions 4

A new service technician was recently hired on at Litware, Inc. and is assigned to the HVAC team. The service technician is still learning about the job and the units the company sells and services.

The service technician has been assigned to a repair work order for a unit. Upon arrival and inspection, the service technician turns off the one circuit breaker to the unit, but is not sure what should be done next. The service technician makes a phone call to the internal help team, but they aren't sure how to provide guidance as they cannot see what exactly the service technician is looking at and the service technician cannot describe it.

What should the company implement to handle this sort of issue?

Options:

A.  

Microsoft Dynamics 365 Guides

B.  

Microsoft Dynamics 365 Remote Assist

C.  

Microsoft Teams

D.  

Resource Scheduling Optimization

Discussion 0
Questions 5

Litware, Inc. needs your company to suggest a best practice for implementing multi-resource work order scheduling for kitchen cabinet installation jobs, that includes a new, inexperienced technician.

In addition, they need a resource skilled in cabinet installation and cabinet resurfacing.

Using the requirements provided, which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Questions 5

Options:

Discussion 0

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