ServiceNow Updated CAD Exam Questions and Answers by jace

The Bar Chart and Pie Chart report types can be created by right-clicking on a column header in a table’s list. These report types show how individual pieces of data relate to the whole using proportional bars or slices. You can also choose different aggregation methods such as count, sum, average, min, max, or percent. Reference: [Create reports from lists]

Inbound email matching uses Watermarks and Subject lines (with record numbers like INC0010001) to associate emails with existing records.

From Email Handling Docs:

“ServiceNow uses Watermark IDs and subject lines containing record numbers to find the corresponding task or record when processing inbound email.”

The server-side API debug log method available for scoped applications is gs.info(). This method logs informational messages that describe the progress of the application. Older methods such as gs.print() and gs.log() are not available in scoped applications. The gs.debuglog() method does not exist. The gs.info(), gs.warn(), gs.error(), and gs.debug() methods work in both scoped applications and global, and are therefore more versatile going forward in future versions. Reference: Debugging best practices