Scrum Updated SAFe-Practitioner Exam Questions and Answers by hashim

One of the tools associated with Design Thinking is empathy maps, which are a visual way to capture and organize the user’s needs, goals, pains, and gains. Empathy maps help the team to understand the user’s perspective, empathize with their emotions, and design solutions that address their problems and aspirations. Empathy maps are typically created during the Discover phase of Design Thinking, where the team conducts user research and synthesizes the findings. References: SAFe for Teams Student Workbook: materials and exercises from Lesson 1; v5.scaledagileframework.com/design-thinking/; v5.scaledagileframework.com/get-feedback/

During the PI Planning event, planning adjustments are agreed upon during the management review and problem-solving meeting, which is the last activity of the first day of the event1. In this meeting, the management team reviews the draft plans of the teams, identifies and resolves any issues, risks, or dependencies, and makes any necessary changes to the scope, people, or resources1. The management team also communicates the planning adjustments back to the Agile Release Train (ART) the next day, before the teams continue their planning and make the appropriate adjustments2. References: PI Planning, Management Review and Problem-Solving

Lean Portfolio Management, Agile Product Delivery, and Lean-Agile Leadership are three of the seven SAFe Core Competencies. These competencies are essential to achieving Business Agility, which is the ability to compete and thrive in the digital age by quickly responding to market changes and emerging opportunities with innovative business solutions1. The SAFe Core Competencies are as follows2:

Lean-Agile Leadership: Inspires, empowers, and coaches the people who design, build, and support the world’s solutions

Team and Technical Agility: Drives high-quality, innovative solutions that delight customers and operate reliably

Agile Product Delivery: Builds solutions that customers love, delivered with high frequency and quality

Enterprise Solution Delivery: Builds and evolves the world’s largest and most sophisticated software, hardware, cyber-physical, and systems-of-systems solutions

Lean Portfolio Management: Aligns strategy and execution by applying Lean and systems thinking approaches to strategy and investment funding, Agile portfolio operations, and governance

Organizational Agility: Adapts quickly to changing market conditions and customer needs by reconfiguring strategy, structure, processes, people, and technology toward value-creating and value-preserving opportunities

Continuous Learning Culture: Improves the competency and skills of individuals and teams, fosters a culture of innovation, and creates organizational resiliency References: 1: Business Agility - Scaled Agile Framework2: Core Competencies - Scaled Agile Framework

 WIP stands for work in process, which is the amount of work that is currently being done in a system. One way to understand WIP is to make it visible to all stakeholders, using tools such as Kanban boards, cumulative flow diagrams, or burn-up charts. By making WIP visible, we can see the current state of the work, identify bottlenecks, limit WIP to match capacity, and improve flow efficiency. References: Principle #6 – Visualize and limit WIP, reduce batch sizes, and manage queue lengths, Make Value Flow without Interruptions, SAFe Principle 6: Visualise and limit WIP, reduce batch sizes, and manage queued lengths