Scaled Agile Updated SAFe-APM Exam Questions and Answers by arielle

The chasm is the gap in the technology adoption lifecycle between the early adopters and the early majority. The early adopters are enthusiasts who are open to trying new technologies, whereas the early majority is more pragmatic and cautious. The chasm occurs due to the differing expectations and requirements of these two groups. An innovative product is a product that introduces a new or significantly improved technology, functionality, or design that creates a new market or disrupts an existing one. An innovative product might face a chasm in its adoption, because it may not appeal to the mainstream customers who value reliability, compatibility, and convenience over novelty and differentiation. Therefore, an innovative product needs to cross the chasm by finding a niche market, establishing a clear value proposition, and creating a strong word-of-mouth.

References:

• Crossing the Chasm in the Technology Adoption Life Cycle: This article from Business to You explains the concept and purpose of the technology adoption lifecycle and the chasm, and how they can help marketers understand and target different customer segments.
• How to Cross the Chasm & Scale Your SaaS: This article from Userpilot provides a practical guide on how to cross the chasm and scale a SaaS product, with examples and tips on finding product-market fit, defining a beachhead market, and creating a whole product.

Design Thinking is a creative process that involves empathizing with customers, defining the problem, ideating possible solutions, prototyping, and testing. Design Thinking can help API design and development by ensuring that the APIs are user-centric, meet the needs and expectations of the customers, and deliver value to the business. Design Thinking can also help API design and development by fostering collaboration, experimentation, and feedback among the stakeholders, such as product managers, developers, and customers.

References:

• Design Thinking - Scaled Agile Framework
• How to Design an API – Application Programming Interface Best Practices
• Best Practices in API Design - Swagger

According to the SAFe® Agile Product Management APM (6.0) documents and learning resources, Business Owners are key ART stakeholders who have the primary business and technical responsibility for return on investment (ROI), governance, and compliance. They are critical for evaluating fitness for use and actively participating in solution development. They can provide current business feedback to guide feature enhancements by assessing the value proposition, the competitive advantage, and the expected market share of the features. They can also help align the features with the product vision and roadmap, and prioritize them based on the WSJF method.

References:

• Business Owners - Scaled Agile Framework
• Customer Centricity - Scaled Agile Framework
• WSJF - Scaled Agile Framework