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SAP Updated C_C4H51_2405 Exam Questions and Answers by niam

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SAP C_C4H51_2405 Exam Overview :

Exam Name: SAP Certified Associate - Implementation Consultant - SAP Service Cloud
Exam Code: C_C4H51_2405 Dumps
Vendor: SAP Certification: SAP Certified Associate
Questions: 80 Q&A's Shared By: niam
Question 20

Which option can an administrator use to limit the end user's control of the user interface?

Options:

A.

Workflow Action: Manual Field update

B.

Disable Personalization

C.

Maintain Page Layout

D.

Code List Restriction

Discussion
Question 21

Which objects are determined when you are using ticket routing in SAP Service Cloud? Note: There are 3correct answers to this question.

Options:

A.

Service category

B.

Employee

C.

Account

D.

Organization

E.

Territory

Discussion
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Question 22

Where can you keep track of new and modified knowledge base articles?

Options:

A.

Knowledge base fine-tuning activity

B.

Solution finder

C.

Broadcast

D.

Feed

Discussion
Question 23

You are setting up an organizational structure for a new implementation. Which actions can you take while performing this task?

Note: There are 2correct answers to this question.

Options:

A.

Make sure an organizational node can only be set up with a replication process from the back end.

B.

Make sure that each organizational unit can have only one function at a time.

C.

Use the Reporting Line function for selection.

D.

Assign an employee to several organizational units.

Discussion
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