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SAP Updated C_C4H51_2405 Exam Questions and Answers by niam

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SAP C_C4H51_2405 Exam Overview :

Exam Name: SAP Certified Associate - Implementation Consultant - SAP Service Cloud
Exam Code: C_C4H51_2405 Dumps
Vendor: SAP Certification: SAP Certified Associate
Questions: 80 Q&A's Shared By: niam
Question 20

Which option can an administrator use to limit the end user's control of the user interface?

Options:

A.

Workflow Action: Manual Field update

B.

Disable Personalization

C.

Maintain Page Layout

D.

Code List Restriction

Discussion
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Question 21

Which objects are determined when you are using ticket routing in SAP Service Cloud? Note: There are 3correct answers to this question.

Options:

A.

Service category

B.

Employee

C.

Account

D.

Organization

E.

Territory

Discussion
Question 22

Where can you keep track of new and modified knowledge base articles?

Options:

A.

Knowledge base fine-tuning activity

B.

Solution finder

C.

Broadcast

D.

Feed

Discussion
Question 23

You are setting up an organizational structure for a new implementation. Which actions can you take while performing this task?

Note: There are 2correct answers to this question.

Options:

A.

Make sure an organizational node can only be set up with a replication process from the back end.

B.

Make sure that each organizational unit can have only one function at a time.

C.

Use the Reporting Line function for selection.

D.

Assign an employee to several organizational units.

Discussion
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