Salesforce certshero free Salesforce-ai-specialist Updates by Kody q9 vce pdf

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Exam Name:	Salesforce Certified AI Specialist Exam
Exam Code:	Salesforce-AI-Specialist Dumps
Vendor:	Salesforce	Certification:	AI Specialist
Questions:	155 Q&A's	Shared By:	kody

Question 28

An AI Specialist at Universal Containers (UC) is building with no-code tools only. They have many small accounts that are only touched periodically by a specialized sales team, and UC wants to maximize the sales operations team's time. UC wants to help prep the sales team for the calls by summarizing past purchases, interests in products shown by the Contact captured via Data Cloud, and a recap of past email and phone conversations for which there are transcripts.

Which approach should the AI Specialist recommend to achieve this use case?

Options:

Use a prompt template grounded on CRH and Data Cloud data using standard foundation model.

Fine-Tune the standard foundational model due to the complexity of the data.

Deploy UC's own custom foundational model on this data first.

Discussion

Question 29

Universal Containers has a new AI project.

What should an AI Specialist consider when adding a related list on the Account object to be used in the prompt template?

Options:

After selecting a related list from the Account, use the field picker to choose merge fields in Prompt Builder.

Prompt Builder must be used to assign the fields from the related list as a JSON format.

The fields for the related list are based on the default page layout of the Account for the current user.

Discussion

Answer:

Explanation:

Context of the QuestionUniversal Containers (UC) wants to include details from a related list on the Account object in a prompt template. This is typically done via Prompt Builder in Salesforce’s generative AI setup.

Prompt Builder Behavior

Selecting a Related List: Within Prompt Builder, you can navigate to the object (Account) and choose which related list (e.g., Contacts, Opportunities) you want to reference.

Field Picker: Once a related list is chosen, Prompt Builder provides a field picker interface, allowing you to select specific fields from that related list. These fields then become available for merge fields or dynamic insertion within your prompt.

Why Option A is Correct

Direct Alignment with the Standard Process: The recommended approach in Salesforce’s documentation is to select a related list and then use the field picker to add the necessary fields into your AI prompt. This ensures the prompt has exactly the data you need from that related list.

Why Not Option B (JSON Formatting)

No Mandatory JSON Requirement: Although you can structure data as JSON if you desire advanced formatting, Prompt Builder does not require you to manually assign thefields from the related list in JSON. The platform automatically handles how the data is passed along in the background.

Why Not Option C (Default Page Layout)

Independent of Page Layout: Prompt Builder does not rely strictly on the default page layout for fields. You can configure the fields you want from the related list, independent of how the user’s page layout is set up in the UI.

ConclusionSince the official Salesforce approach involves selecting a related list and then using the field picker to insert merge fields,Option Ais the correct and verified answer.

Salesforce AI Specialist References & Documents

Salesforce Official Documentation:Prompt Builder BasicsExplains how to reference objects and related lists when building AI prompts.

Salesforce Trailhead:Get Started with Prompt BuilderProvides hands-on exercises demonstrating how to pick fields from related objects or lists.

Salesforce AI Specialist Study GuideOutlines best practices for referencing related records and fields in generative AI prompts.

Question 30

Universal Containers (UC) is using standard Service AI Grounding. UC created a custom rich text field to be used with Service AI Grounding.

What should UC consider when using standard Service AI Grounding?

Options:

Service AI Grounding only works with Case and Knowledge objects.

Service AI Grounding only supports String and Text Area type fields.

Service AI Grounding visibility works m system mode.

Discussion

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Question 31

An AI Specialist needs to enable the use of Sales Email prompt templates for the sales team. The AI Specialist has already created the templates in Prompt Builder.

According to best practices, which steps should the AI Specialist take to ensure the sales team can use these templates?

Options:

Assign the Prompt Template User permission set and enable Sales Emails in Setup.

Assign the Prompt Template Manager permission set and enable Sales Emails in setup.

Assign the Data Cloud Admin permission set and enable Sales Emails in Setup.