Microsoft Updated SC-401 Exam Questions and Answers by oren

Let’s analyze each scenario based on the given retention policies and Microsoft 365 documentation.

???? Policies Recap

Policy1

Teams channel messages → All Teams → Retain 7 years → Delete automatically.

Teams chats → User1 → Retain 7 years → Delete automatically.

Policy2

Teams channel messages → Team1 → Retain 5 years → Delete automatically.

Teams chats → User2 → Retain 5 years → Delete automatically.

???? Reference: Retention policies in Microsoft Teams

???? Statement 1: The message edited by User1 will be deleted after five years.

Location = Team1 channel.

Policy1 applies (7 years for all Teams).

Policy2 applies (5 years for Team1).

Conflict rule: For retention, the longest duration wins.

Therefore, the message stays 7 years, not 5.

✅ Answer: NO

???? Statement 2: User1 can see the message sent by User2 for up to seven years.

Location = Private 1:1 chat (User2 → User1).

For User1’s mailbox: Policy1 applies (7 years).

For User2’s mailbox: Policy2 applies (5 years).

Retention in Teams chats is per-user, so each participant may have different durations.

For User1, the retention is 7 years.

✅ Answer: YES

???? Statement 3: The message deleted by User1 will be moved to the SubstrateHolds folder.

Location = Team2 channel.

User1 deletes the message, but retention policy (Policy1) applies (7 years).

Retention overrides user deletion: message is moved to the SubstrateHolds folder in the hidden mailbox for preservation.

???? Reference: How retention works with SubstrateHolds

✅ Answer: YES

Step 1 – Requirement

You need to configure a mail flow rule in Exchange Online to apply a Microsoft Purview Advanced Message Encryption (OME) branding template named OME1.

Step 2 – Mail Flow Rule Conditions

In Exchange Online, to trigger encryption based on sensitivity labels (classifications):

You use the condition "Apply this rule if: The sender … Includes the classification".

This lets the rule detect when the sender applies a particular sensitivity label (classification) to the email.

Step 3 – Mail Flow Rule Action

To apply a custom branding template (such as OME1), you configure the action:

"Modify the message security".

This is the action that allows applying encryption and assigning a specific OME template for branding.

The requirement states that all Microsoft 365 data for users must be retained for at least one year. In Microsoft 365, retention policies must be configured for each type of data storage.

Step 1: Identifying Where Data is Stored

From the case study, users store data in the following locations:

● SharePoint Online sites

● OneDrive accounts

● Exchange email

● Exchange public folders

● Teams chats

● Teams channel messages

Since these locations fall under two broad categories:

● Microsoft Exchange data (Emails, Public folders)

● SharePoint, OneDrive, and Teams data

Step 2: Required Retention Policies

1️. A single retention policy can cover:

● SharePoint Online

● OneDrive

● Microsoft Teams

2. A second retention policy is required for:

● Exchange (Emails & Public Folders)

Thus, the minimum number of retention policies required to meet the requirement is 2.

Microsoft 365 retention policies can be applied broadly across multiple services with just two policies:

● One for Exchange & Public Folders

● One for SharePoint, OneDrive, and Teams

There's no need for separate policies for each individual workload unless different retention durations are required, which is not stated in the requirement.