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Microsoft Updated PL-900 Exam Questions and Answers by dhruv

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Microsoft PL-900 Exam Overview :

Exam Name: Microsoft Power Platform Fundamentals
Exam Code: PL-900 Dumps
Vendor: Microsoft Certification: Microsoft Certified Power Platform Fundamentals
Questions: 375 Q&A's Shared By: dhruv
Question 24

You create a Power Virtual Agents chatbot for use with Microsoft Teams. You are testing the chatbot.

Testers report the following issues:

Changes that you make to the chatbot are not seen by testers.

When users enter the word refund the chatbot must ask the user the product for which they would like a refund. The chatbot does not ask the user for product information.

You need to determine what needs to be done to fix the issues.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Questions 24

Options:

Discussion
Question 25

You create a Power Virtual Agents chatbot for a company.

The management wants to learn about the effectiveness of the chatbot.

You need to identity the percentage of customers who stop responding to prompts from the chatbot.

Which report should you view?

Options:

A.

Customer satisfaction

B.

Engagement over time

C.

Escalation rate drivers

D.

Session outcomes overtime

Discussion
Question 26

You are planning to allow members of your team to test your chatbot. You must ensure this is done in a secure way.

A team member named User1 must test the chatbot.

You need to ensure that User1 can complete testing.

What should you do?

Options:

A.

Sign in to the authoring environment as the chatbot author.

B.

Sign in to Microsoft Azure DevOps as the chatbot author.

C.

Sign in to Microsoft Azure DevOps as User1.

D.

Sign in to the authoring environment as User1.

Discussion
Question 27

Match each tool to its task. To answer, drag the appropriate tool from the column on the left to its task on the right. Each tool may be used once, more than once, or not at all. NOTE: Each correct match is worth one point.

Questions 27

Options:

Discussion
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