Microsoft Updated MB-800 Exam Questions and Answers by alissa

The requirement is to match each integration requirement with the correct Microsoft integration solution in Business Central.

Customer email collaboration → Business Central Outlook add-inThe Business Central Outlook add-in allows users to create sales documents such as quotes, orders, or invoices directly from Outlook emails. This supports the requirement to create sales orders while collaborating with customers by email.

Sales team collaboration → Business Central app for TeamsThe Business Central app for Teams enables users to view, share, and even edit Business Central data such as customer records while working inside Microsoft Teams chat or channels. This aligns with the requirement to edit customer information while collaborating with the sales team in a group chat.

Customer notifications for sales campaign → Power AutomatePower Automate is designed for automating workflows such as sending notifications, approval requests, or bulk communications. To notify all customers at once about a sales campaign, Power Automate can integrate Business Central data with email or marketing tools.

Why not Word template?

Word templates are mainly used for document formatting and mail merges but do not handle automated notifications at scale. For distributing campaign notifications to multiple customers, Power Automate is the correct tool.

Microsoft Learn references

Business Central and Outlook integration

Use Business Central in Teams

Automate Business Central with Power Automate

Based on the provided image, the correct values to select for the customer payment terms are the ones already highlighted.

Due Date Calculation for retail customer payment term:

Select the value 10.

Discount Date Calculation for wholesale customer payment term:

Select the value 10D.

Due Date Calculation for wholesale customer payment term:

Select the value 30D.

Due Date Calculation for wholesale customer payment term:

Select the value 15D.

The requirement is:

“You need to configure the system to post to the receivables account for wholesale customers.”

From the case study, the G/L posting accounts required are:

Retail Receivables = 13100

Wholesale Receivables = 13200

In Business Central:

Customer Posting Groups (B)

Customer Posting Groups are used to map customers to specific Receivables G/L accounts.

You typically create separate posting groups, e.g., "RETAIL" and "WHOLESALE," and assign them to customers based on type.

This ensures postings go to the correct control account.

Receivables account 13200 (D)

For wholesale customers, the posting group must be configured to point to 13200 (Wholesale Receivables).

Why not the others?

A. Receivables account 13100 – This is for retail customers, not wholesale.

C. General Posting Setup – This setup manages how transactions post based on combinations of General Business Posting Groups and General Product Posting Groups, but it does not control receivables accounts.

E. General Business Posting Groups – These are used for revenue, COGS, and VAT postings, not receivables control accounts.

Microsoft Learn references

Posting Groups in Business Central

Set Up Customer Posting Groups

The requirement is:

“You need to train users on order processing requirements and how to process purchase invoices created from combined receipts.”

From the case study requirements:

“The company must be able to combine multiple purchase receipts into one vendor invoice.”

“Fully invoiced POs must not appear on the PO list page.”

“Posted vendor invoices must be reverted when damages are reported or a product is returned to the vendor.”

To meet these requirements:

Correct or cancel unpaid purchase invoices (B)

Users need to know how to reverse or correct vendor invoices that were created from combined purchase receipts if errors or issues occur.

Business Central provides Correct and Cancel actions for unpaid purchase invoices, ensuring proper reversal and audit trail.

Delete POs that are fully invoiced (C)

Once a PO has been fully invoiced (and all lines are closed), it should be deleted so it no longer appears in the purchase order list.

This keeps the purchase order list clean and ensures users don’t attempt to reuse completed POs.

Why not the others?

A. Create a purchase credit memo – This is used for vendor returns, not directly tied to the process of combined purchase receipts training.

D. Create recurring purchase lines – Used for repeated purchases of the same items (like monthly subscriptions or utilities), not relevant to combining receipts into one invoice.

Microsoft Learn references

Correct or Cancel Unpaid Purchase Invoices

Work with Purchase Orders

Combine Receipts on a Single Invoice