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ITIL Updated ITIL-4-Specialist-Monitor-Support-Fulfil Exam Questions and Answers by cara

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ITIL ITIL-4-Specialist-Monitor-Support-Fulfil Exam Overview :

Exam Name: ITIL 4 Specialist: Monitor, Support, FulfilExam
Exam Code: ITIL-4-Specialist-Monitor-Support-Fulfil Dumps
Vendor: ITIL Certification: ITIL 4 Managing Professional
Questions: 166 Q&A's Shared By: cara
Question 48

The request catalogue is a part of what other source of information?

Options:

A.

Service level agreements

B.

Service request models

C.

The service catalogue

D.

The service desk

Discussion
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Question 49

Which two fields are typically included when a problem record is created?

1. Investigation results

2. Problem solution

3. Associated configuration items

4. Affected services

Options:

A.

1 and 2

B.

2 and 3

C.

3 and 4

D.

1 and 4

Discussion
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