HRCI Updated SPHR Exam Questions and Answers by siya

Team coaching enhances group dynamics, problem-solving, and trust. It is focused on collective performance, not just individual growth.

SPHR guidance includes using coaching “to improve interpersonal effectiveness and collective results within high-performing teams”​.

Even the best-designed reward programs fail without awareness and understanding. A well-structured communication campaign ensures employees know the program exists, how it works, and how to earn rewards.

Extract from HRCI-aligned HR knowledge (Total Rewards):

SPHR-level strategies include “communication as a critical success factor in compensation programs.” Without proper rollout, recognition systems lose visibility, perceived fairness, and effectiveness.

In thegrowth phase, talent management is focused onquickly scaling up. This means securing thehard-to-find skillsthat will enable innovation, product development, or market expansion.

Extract from HRCI-aligned HR knowledge (Talent Planning and Acquisition):

SPHR professionals are taught to “align talent strategies with the organization’s life cycle stage.” During growth, HR must prioritizerecruitment of specialized skillsandtalent acquisition speedover long-term development.

B: Communication builds trust, reduces anxiety, and promotes transparency.

E: A compelling vision gives people direction and purpose during ambiguity.

Extract from HRCI-aligned HR knowledge (Leadership and Strategy):

SPHR-level HR is responsible for “managing communication and vision clarity throughout transformation.” Both are listed inKotter’s Change Model(Steps 4 and 3), foundational for effective change leadership.