CIPS Updated L5M7 Exam Questions and Answers by roux

Supply chains are characterised bythree primary flows– materials, information, and finance. “Decision flow” is not a recognised category.

Short cited term: “three main flows: material, information, finance.” (L5M7 Study Guide, p. 155)

Just-in-Time (JIT)manufacturing produces goodsonly when required, eliminating excess inventory and waste, ensuring smooth, efficient flow.

Short cited term: “make only what is needed, when needed” (L5M7 Study Guide, p. 30).

BPRexamines and redesignsworkflows and processesto remove waste and maximise efficiency and customer value.

Short cited extract: “BPR – radical review of workflows to achieve major efficiency improvements.” (L5M7 Study Guide, p. 111)

Amarket-oriented approachcentres oncustomer needs, designing offerings around satisfaction and experience rather than internal operations.

Short cited extract: “Market-oriented – focus on customer satisfaction and value creation.” (L5M7 Study Guide, p.55)