BCS Updated PC-BA-FBA-20 Exam Questions and Answers by anika

The Power/Interest Grid is a tool used to determine appropriate strategies for managing different stakeholder groups based on their level of power (influence) and interest in the project. The grid defines four quadrants, each with a recommended management strategy:

High Power, High Interest: Manage Closely

High Power, Low Interest: Keep Satisfied

Low Power, High Interest: Keep Informed

Low Power, Low Interest: Watch (Minimum effort)

The category of Some Power, Some Interest is generally considered the mid-range or main group of stakeholders. For these individuals, the best strategy is to Keep onside (or Manage Regularly). This strategy means maintaining regular communication, involving them in the project at appropriate times, and ensuring their needs and concerns are addressed so that their interest remains positive and their moderate power does not turn against the project.

(Reference: BCS Business Analysis Practice – Stakeholder Management, Power/Interest Grid)

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The Stakeholder Wheel (or Stakeholder Interest Groupings) is a model used to categorize stakeholders in the strategic analysis phase, particularly for external environment analysis. This technique groups stakeholders based on their primary relationship to the organisation. The key groups included in the stakeholder wheel are Suppliers, Customers, Competitors, Partners, Owners (Shareholders), Regulators/Government, Media, and Employees/Trade Unions. Based on the options provided, the group that contains three valid, distinct categories from this standard model is Regulators, Auditors, Owners. While ' Auditors ' can be considered part of the ' Regulators ' or ' Owners ' (depending on their role), and ' Owners ' are often Shareholders, this option best reflects the high-level external interest groups used for broad strategic categorization compared to the internal focus of B or the mixed categories of A and C. The inclusion of Regulators and Owners is essential for any strategic stakeholder analysis.

(Reference: BCS Business Analysis Practice – Stakeholder Analysis, Stakeholder Wheel)

Requirements may be documented using several diagrammatic styles where visual representation helps stakeholders understand scope, data, behaviour, or process flow. A use case model is diagrammatic because it shows actors, system boundaries, and use cases. A data model is diagrammatic because it represents data entities, attributes, and relationships. A business process model is also diagrammatic because it shows tasks, decisions, flows, hand-offs, and responsibilities. An epic, however, is normally a high-level Agile requirement or large user story, not a diagrammatic document style. It may be broken down into features or user stories, but the epic itself is textual rather than a modelling notation. Therefore, “Epic model” is the item that is not suitable as a diagrammatic document style for requirements.

Regulators are stakeholders who define, monitor, or enforce rules, standards, legislation, and compliance obligations that affect an organisation. In business analysis, regulators may influence what changes are possible, acceptable, or mandatory. For example, financial, data protection, safety, or industry regulators may require proposed changes to comply with legal or professional standards. Partners may collaborate with the organisation, but they do not normally enforce rules. Managers control internal resources and operations, but they are not the external rule-enforcing stakeholder category. Owners have financial or strategic interest in the organisation, but they do not normally monitor regulatory compliance unless they also hold a governance role. Since the question asks who monitors whether proposed changes fall within enforced rules, the correct stakeholder category is Regulators.