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Avaya Updated 7392X Exam Questions and Answers by saul

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Avaya 7392X Exam Overview :

Exam Name: Avaya Aura Call Center Elite Implementation Exam
Exam Code: 7392X Dumps
Vendor: Avaya Certification: ACIS - 7392
Questions: 63 Q&A's Shared By: saul
Question 8

Which two statements about Automatic Call Distribution (ACD) with Expert Agent Selection (EAS) disabled are true? (Choose two.)

Options:

A.

Agents should log in manually to each split.

B.

Agents could be logged in to 20 splits maximum.

C.

Splits could be measured by Basic Call Management System (BCMS).

D.

After an ACD-call, an agent will automatically change its state to AUX.

Discussion
Question 9

Refer to the exhibit.

Questions 9

Given the information in the exhibit, what happens to a call if someone calls this vector on Tuesday January 1 at 10:00?

Options:

A.

The call will be routes to 2048

B.

The call will queue to skill 1

C.

The call will be disconnected

D.

The call will be routed to 2049

Discussion
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