Apple Updated DEP-2025 Exam Questions and Answers by jeremiah

Apple’saccount-driven enrollmentallows users to self-enroll devices into MDM without the need for profiles distributed manually. To use this enrollment method, Apple requires the user to sign in with aManaged Apple Accountcreated in Apple Business Manager or Apple School Manager. When the user enters their credentials, the device recognizes the account as managed and begins the enrollment process. Apple Learning highlights that this workflow simplifies enrollment for end users while ensuring the device is linked to organizational management. Supervision is not a prerequisite here, and personal Apple IDs are not eligible. Identity providers like Google Workspace or Microsoft Entra ID may provide federated authentication for the Managed Apple Account, but the account itself must exist as a managed entity in ABM or ASM.

Apple’s MDM framework allows organizations to take ownership of apps that users may have installed manually. This process is calledconverting unmanaged apps to managed. When an administrator deploys the same app via MDM to a supervised device, Apple documentation specifies that the system silently converts the app to a managed state. No user interaction is required, and the existing app data remains intact. This avoids disruption while still giving the organization control over the app, including the ability to configure settings, update it, or remove it remotely. Options like requiring user approval or uninstalling the app are not part of the standard workflow; Apple designed the feature to ensure seamless transition for end users while granting IT management authority.

For organizations to distribute apps and books purchased throughApple Business Manager (ABM)orApple School Manager (ASM), thecontent token(also called a server token) must be uploaded into theMDM solution. Apple documentation explains that the token authorizes the MDM to sync licenses and distribute them to devices or users. The token is first generated and downloaded from ABM/ASM, then installed into the MDM. Uploading the token anywhere else (such as an IdP or Kerberos server) would not link app licensing to MDM. Once uploaded, licenses purchased in ABM appear automatically in the MDM portal for assignment. This workflow ensures apps remain organizational assets and can be reassigned as needed.

Mobile Device Management (MDM) solutions are used to manage and secure Apple devices remotely. To link a device to an MDM solution, an enrollment profile is required. This profile is a configuration file that, once installed on the device, establishes a connection between the device and the MDM server, allowing the server to send commands and policies to the device. The enrollment profile contains information such as the MDM server’s URL and authentication details, enabling secure communication via Apple Push Notification service (APNs). While APNs (option A) facilitates communication between the MDM server and the device after enrollment, it is not the mechanism that links the device to the MDM solution. A firewall (option B) is a network security tool and unrelated to linking a device to MDM, and a restriction (option C) is a policy applied via MDM, not the linking mechanism itself. According to Apple’s official documentation, such as theApple Platform Deployment Guide, the enrollment profile is the foundational step for MDM enrollment.