Expert Answers to Salesforce Exam Salesforce-Loyalty-Management Questions

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Loyalty Management Salesforce Loyalty Management Accredited Professional (AP-212)

Salesforce Loyalty Management Accredited Professional (AP-212)

Last Update Nov 10, 2026
Total Questions : 103

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Questions 2

A company's Marketing Team needs to set up a promotion and use Promotion Market Segments where members of a specific age range and with expressed preferences will benefit from this promotion.

What is the recommended solution for the team to set up the Promotion Market Segments?

Options:

Custom coded solution

Salesforce Marketing Cloud

Salesforce Reports and Dashboards

Salesforce Customer Data Platform

Discussion 0

Questions 3

What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

Options:

The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation

Use the out-of-the-box ‘Reset Qualifying Points” data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.

Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action

Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire

Discussion 0

Questions 4

Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.

Which fields are required to set up a partner?

Options:

Name, Partnership Start Data, Industry, Status, Billing Type

Name, Program, Program Partnership Category, Type, Billing Type

Name, Partnership Start Data, Billing Type, Status, Type

D, Name, Partnership Start Data, Industry, Status, Type

Discussion 0

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Questions 5

Cloud kicks wants to identify specific tier members to be used for a journey within Marketing Cloud. The company wants to encourage Loyalty Tier B customers to become Loyalty Tier A customers.

What objects must be synchronized into Marketing Cloud to achieve the segmentation for this audience.

Options:

Contact, Account, and Opportunity

Contact, Member Rewards Tier, and Loyalty Member Tier and Campaign

Voucher Definition, products, and Loyalty Member Tier

Contact Loyalty Program Member, and Loyalty Member Tier

Discussion 0

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