Expert Answers to Salesforce Exam Plat-UX-102 Questions

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Salesforce Strategy Designer Salesforce Certified Platform Strategy Designer

Salesforce Certified Platform Strategy Designer

Last Update Sep 30, 2026
Total Questions : 175

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Questions 2

A Salesforce Architect is asked to engage and help facilitate a journey mapping workshop with a strategy designer. The architect is unsure how it will help in the creation of deliverables they are required to produce. What value should the architect get by engaging in this workshop?

Options:

A journey map will allow the developers to start building.

A journey mapping exercise will provide all of their technical requirements.

A journey map allows for the creation of a solution architecture diagram.

Discussion 0

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Questions 3

At a 15-person stakeholder workshop, the Cloud Kicks ' design team shared three strategic opportunities and discussed the insights that led to them. They were well-received, and the leaders looked pleased. The design team then led a brainstorm on each opportunity. What is the reason the strategy designer should recommend dot voting at this point?

Options:

Dot voting is the fastest way to prioritize and make decisions.

Dot voting focuses conversation on a few ideas with the most importance to the group.

Dot voting lets everyone know what the leaders believe to be the right answers.

Discussion 0

Questions 4

Cloud Kicks (CK) has successfully implemented a new solution for its sales team. Now, there is a focus on driving user adoption of the new solution. What should CK do to begin driving internal user adoption?

Options:

Develop promotional videos to create hype and raise awareness.

Create a leaderboard and reward adoption behaviors.

Start with the executive management team to champion the adoption.

Discussion 0

Questions 5

The strategy designer is creating a new loyalty program for Cloud Kicks and wants to map the key people who may influence or be impacted by the program. Which mapping process should the designer use to achieve this goal?

Options:

Service Mapping

Ecosystem Mapping

Journey Mapping

Discussion 0

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