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Salesforce Health Cloud Salesforce Health Cloud Accredited Professional AP-211 Exam

Salesforce Health Cloud Accredited Professional AP-211 Exam

Last Update Oct 9, 2026
Total Questions : 119

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Questions 2

A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management.

In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?

Choose 2 answers

Options:

A.  

Schedule a telehealth appointment.

B.  

Book multi-step appointments.

C.  

Reschedule part of the appointment chain.

D.  

Optimize appointment chain with Einstein.

Discussion 0
Questions 3

A customer wants to view a patient ' s health conditions and clinical encounters as a sequence of events happening over time on the patient ' s Person Account page.

What should a consultant do to achieve this using the Enhanced Timeline functionality?

Options:

A.  

Create a new Timeline record within Setup.

B.  

Add a record to the HealthCloudTimelineConfig custom setting.

C.  

Clone the HCTimeline FlexCard for customization.

D.  

Create a new Timeline View Configuration record.

Discussion 0
Questions 4

A customer wants to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management.

Which feature should a consultant configure to accomplish this task?

Options:

A.  

Industry Template Library

B.  

Intervention Templates

C.  

Action Plan Templates

D.  

Care Plan Task Templates

Discussion 0
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Questions 5

A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information.

Which group of people should a consultant work with to identify pain points and define project requirements?

Options:

A.  

(Persona) Contact Center agent

(Stakeholder) Salesforce administrator

(Stakeholder) Integration architect

B.  

(Persona) General physician

(Stakeholder) Salesforce administrator

(Stakeholder) Marketing Cloud administrator

C.  

(Persona) Care coordinator

(Stakeholder) Sales administrator

(Stakeholder) Tableau developer

D.  

(Persona) Contact Center agent

(Stakeholder) Tableau developer

(Stakeholder) MuleSeft developer

Discussion 0

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