Salesforce Updated Health-Cloud-Accredited-Professional Exam Questions and Answers by zidan

Salesforce Health Cloud offers various unmanaged packages that extend its functionality by providing specialized tools and prebuilt components. For Bloomington Caregivers aiming to analyze patient referrals through Salesforce reports and dashboards, the Health Cloud Reports for Patient Referral Management unmanaged package is specifically designed to meet this need.

This package includes:

Prebuilt Reports: A set of reports focused on key metrics related to patient or member referrals, such as referral status, sources, and outcomes.

Dashboard: A comprehensive dashboard that consolidates these reports, providing visual insights into referral patterns and performance.

By installing this package, Bloomington Caregivers can leverage ready-made analytical tools to monitor and optimize their referral processes without the need to develop custom reports from scratch. This accelerates the implementation timeline and ensures that best practices in referral management reporting are utilized.

Installation Steps:

Access the Installer URL: Navigate to the installer URL for the Health Cloud Reports for Patient Referral Management package: Health Cloud Reports for Patient Referral Management.

Log In to Salesforce: Ensure you are logged into the Salesforce org where you intend to install the package.

Select Installation Audience: Choose the appropriate installation option (e.g., Install for Admins Only, Install for All Users, or Install for Specific Profiles) based on your organization's requirements.

Install the Package: Follow the on-screen instructions to complete the installation.

Verify Installation: After installation, navigate to the "Installed Packages" section in Setup to confirm that the package is listed.

Assign Permissions: Ensure that users who need access to the reports and dashboard have the necessary permissions. This may involve assigning specific permission sets or updating profile settings.

Customize as Needed: While the package provides prebuilt reports and a dashboard, you can customize them to better fit your organization's specific needs.

Implementing this package enables Bloomington Caregivers to effectively analyze and manage patient referrals, leading to improved operational efficiency and patient care outcomes.

To enable viewing medication data from Salesforce Health Cloud while leveraging FHIR standards, the Clinical Data Model is the correct data model to use.

Purpose and Design:

The Clinical Data Model in Health Cloud is specifically built to represent patient health data, including medications, allergies, conditions, and other clinical information.

It adheres to FHIR (Fast Healthcare Interoperability Resources) standards, which are widely used to facilitate the exchange of electronic health information between systems.

Medication Data Representation:

The Clinical Data Model contains FHIR-compliant objects, such as MedicationRequest and MedicationStatement, to store and retrieve information about prescribed medications, their dosages, and administration details.

FHIR Integration:

Health Cloud's Clinical Data Model supports RESTful FHIR APIs, allowing external systems to access medication data seamlessly.

FHIR compatibility ensures that medication data can be shared with third-party EHR systems and healthcare applications.

Configuration of Medication Records:

Populate the FHIR-compliant objects with medication data, ensuring adherence to the FHIR R4 resource structure.

Use of FHIR APIs:

Enable the Clinical Summary Healthcare API or specific Medication APIs (e.g., GET /MedicationRequest) to fetch and display medication details.

Integration Testing:

Validate the FHIR-based data exchange with other systems to ensure seamless interoperability.

To model associated physicians in Health Cloud, Salesforce recommends using a combination of Healthcare Practitioner and Healthcare Provider objects. These objects are tailored to manage data related to healthcare professionals effectively.

Healthcare Practitioner:

Represents individual practitioners like doctors or specialists.

Tracks specific details, such as credentials, specialties, and associated organizations.

Ideal for modeling the clinic's associated physicians.

Healthcare Provider:

Represents the healthcare organizations or facilities with which the practitioners are associated.

Helps establish relationships between practitioners and the broader healthcare ecosystem.

Why Other Options Are Incorrect:

Contact: While Contacts can represent individuals, they lack the specialized fields and relationships provided by Healthcare Practitioner and Provider objects.

Person Account: Primarily used to represent patients, not physicians or healthcare entities.

In Salesforce Health Cloud, granting access to patient data for healthcare providers or supporting personnel is efficiently managed through Care Teams.

Key Details:

Care Teams in Health Cloud:

A Care Team represents the group of professionals supporting a patient.

Access levels (Read or Read/Write) can be explicitly granted to Care Team members.

Implementation Steps:

Navigate to the patient's record in Health Cloud.

Open the Care Team section and add the respiratory therapist.

Assign the appropriate Role (e.g., Respiratory Therapist).

Specify the required access level (Read or Read/Write).

Why Care Teams Are Preferred:

Specific Roles: Clearly defines the roles of individuals supporting the patient.

Access Flexibility: Provides fine-grained control over access to patient data.

Why Other Options Are Incorrect:

A and C (Account Team): Account Teams are not designed for patient care management and lack the granularity required for healthcare scenarios.

D (Care Team with Default Access): Default access is not automatically granted; permissions must be explicitly defined.

Supporting Documentation:

Manage Care Teams in Health Cloud (help.salesforce.com)

Role-Based Access in Health Cloud (developer.salesforce.com)

By leveraging Care Teams and assigning appropriate permissions, administrators can efficiently manage access to sensitive patient data while maintaining compliance with privacy regulations.