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HP Certification Selling HP PS Lifecycle Services 2023

Selling HP PS Lifecycle Services 2023

Last Update Apr 29, 2025
Total Questions : 30

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Questions 2

Which HP Service uses artificial intelligence and automation to enable customers to anticipate, identify, and resolve device problems before they make an impact on the business?

Options:

A.  

HP Active Care

B.  

HP Next-Business Day Service

C.  

HP Device Recovery Service

D.  

HP Wolf Protect and Trace

Discussion 0
Questions 3

Which statements are true about how HP Partners can sell HP Lifecycle Services? (Select two.)

Options:

A.  

HP Synergy Partners can attach HP Care Packs to contractual HP hardware deals.

B.  

HP Power Service Partners cannot sell HP Care Pack renewals as SKU-based services.

C.  

Partners can combine their services with HP Lifecycle Services to create a service bundle for their customers.

D.  

All Partners can resell HP Lifecycle Services as transactional upfront payments

E.  

All Partners can sell HP Lifecycle Services contractually.

Discussion 0
Questions 4

You want to attach HP Fix Services to a deal with a new customer.

Which questions should you ask to determine the pain points that the customer is experiencing? (Select two.)

Options:

A.  

Do you currently have a security strategy in place for your PCs and other devices?

B.  

What percentage of your budget is allocated to new hardware acquisition?

C.  

How do you decide when to acquire or retire the company's personal systems?

D.  

How do you deal with hardware support when employees are working remotely?

E.  

How much employee productivity is lost to device downtime due to failure or damage?

F.  

What does the company's roadmap for growth over the next ten years look like?

Discussion 0
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Questions 5

An HP Partner is closing a deal with an existing enterprise customer for purchase of new hardware with HP Lifecycle Services attached. The customer contact is leaving for a month-long vacation the day the deal closes.

What is an important detail that the Partner should consider regarding this deal?

Options:

A.  

The Partner must complete the registration process by using the hyperlink sent in an email

B.  

Registration must be performed within 10 days from the day the service is sold

C.  

Delivery of the hardware must be scheduled within 30 days after the service is sold

D.  

The Partner must input order details through the HP Channel Services Network portal within five business days of closing the deal.

Discussion 0

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