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Change Management Professional Certified Change Management Professional

Certified Change Management Professional

Last Update May 25, 2026
Total Questions : 150

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Questions 2

When conducting a change risk assessment, which key source inputs should you take into consideration when identifying potential risks?

Options:

A.  

Stakeholder analysis, change impact assessment, learning needs assessment and culture assessment

B.  

Stakeholder analysis, change impact assessment, organizational change capacity assessment and culture assessment

C.  

Stakeholder analysis, change impact assessment, organizational strategy, objectives and performance management and culture assessment

D.  

Stakeholder analysis, change impact assessment, sponsor appetite and culture assessment

Discussion 0
Questions 3

Assume that for the past 12 months you have been the change manager on a project team tasked with the rollout of a new human resource information system (HRIS). This change has impacted 200 managers and 1,500 employees across multiple locations. The change is a great success and is ready to be formally closed. What major activity is undertaken to gain approval for the completion of the change?

Options:

A.  

Obtain a quick sign-off before moving on to the next change project

B.  

Prepare and facilitate a lessons learned presentation to the change team

C.  

Complete an evaluation of outcomes against objectives of the change

D.  

Develop a rewards and recognition program to sustain achieved outcomes

Discussion 0
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Questions 4

What is the intended outcome of a measurement and benefits realization plan?

Options:

A.  

Measure stakeholder commitment and sponsor satisfaction

B.  

Identify when change effort is not meeting goals and mitigation strategies are required

C.  

Identify when a change effort is meeting goals and rewards are appropriate

D.  

Measure when a change effort has achieved desired adoption levels

Discussion 0
Questions 5

As the change manager on a large IT project, what is the purpose of identifying effective sponsors for the IT change effort?

Options:

A.  

Differentiate accountable individuals and groups

B.  

Connect the change to its owners and determine accountability requirements

C.  

Ensure adequate financial support

D.  

Provide tangible, measurable and manageable goals for the project

Discussion 0

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