ITIL Foundation (syllabus 2011)
Last Update May 18, 2024
Total Questions : 503
Our Exin-ITIL ITIL exam questions and answers cover all the topics of the latest ITIL Foundation (syllabus 2011) exam, See the topics listed below. We also provide Exin ITIL exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of Exin ITIL resources to help you understand the topics covered in the exam, such as Exin-ITIL video tutorials, ITIL study guides, and ITIL practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.
| Exam Name | ITIL Foundation (syllabus 2011) |
| Exam Code | ITIL |
| Actual Exam Duration | The duration of the Exin ITIL exam varies depending on the level of certification. - ITIL Foundation exam: 60 minutes - ITIL Practitioner exam: 135 minutes - ITIL Intermediate exams: 90 minutes each - ITIL Managing Professional (MP) exams: 150 minutes each - ITIL Strategic Leader (SL) exams: 150 minutes each It is important to note that the duration may also vary depending on the exam delivery method (online or paper-based) and the language in which the exam is taken. |
| What exam is all about | Exin ITIL (Information Technology Infrastructure Library) is a certification exam that tests the knowledge and skills of IT professionals in managing IT services and processes. The exam covers various aspects of IT service management, including service strategy, design, transition, operation, and continual service improvement. The ITIL framework provides a set of best practices for IT service management, and the certification demonstrates that the candidate has a thorough understanding of these practices and can apply them in real-world situations. The exam is designed for IT professionals who are involved in IT service management, including IT managers, service desk managers, and IT support staff. |
| Passing Score required | The passing score required in the Exin ITIL exam is 65%. This means that you need to answer at least 26 out of 40 questions correctly to pass the exam. It is recommended to aim for a higher score to demonstrate a strong understanding of ITIL concepts and principles. |
| Competency Level required | Based on my research, the Exin ITIL Exam is designed for individuals who have a basic understanding of IT service management and the ITIL framework. It is recommended that candidates have at least two years of experience working in an IT service management environment before taking the exam. Additionally, candidates should have a good understanding of the ITIL terminology, concepts, and processes. The exam is designed to test the candidate's knowledge and understanding of the ITIL framework and their ability to apply it in real-world scenarios. |
| Questions Format | Based on the previous exam patterns, the Exin ITIL exam typically consists of multiple-choice questions, scenario-based questions, and matching questions. The exam may also include drag and drop questions, fill in the blanks, and true/false questions. The exam may have a mix of easy, medium, and difficult questions, and the passing score may vary depending on the level of the exam. It is recommended to check the official Exin ITIL website for the latest exam format and guidelines. |
| Delivery of Exam | Exin ITIL exam can be delivered in two ways: 1. Paper-based exam: This type of exam is conducted in a traditional way where candidates have to answer the questions on a paper. 2. Computer-based exam: This type of exam is conducted online, and candidates have to answer the questions on a computer. The computer-based exam is more popular as it provides flexibility in terms of scheduling and location. |
| Language offered | The Exin ITIL exam is offered in English, Dutch, French, German, Italian, Japanese, Portuguese, Spanish, and Chinese. |
| Cost of exam | You can visit the official website of Exin ITIL to get the latest pricing information. |
| Target Audience | The Exin ITIL certification is designed for IT professionals who are involved in the management, delivery, and support of IT services. The target audience for Exin ITIL includes: 1. IT Service Managers 2. IT Service Delivery Managers 3. IT Service Desk Managers 4. IT Operations Managers 5. IT Infrastructure Managers 6. IT Project Managers 7. IT Architects 8. IT Consultants 9. IT Support Staff 10. IT Service Providers 11. IT Outsourcing Providers 12. IT Governance Professionals 13. IT Auditors 14. IT Quality Managers 15. IT Security Managers In summary, anyone who is involved in the planning, delivery, and support of IT services can benefit from the Exin ITIL certification. |
| Average Salary in Market | The average salary for an ITIL certified professional in the United States is around $85,000 per year. However, the salary may vary depending on the job role, experience, and location. |
| Testing Provider | You can visit the official Exin website to find accredited training providers who offer the ITIL certification exams. |
| Recommended Experience | I can provide you with the recommended experience for the Exin ITIL exam. The recommended experience for the Exin ITIL exam varies depending on the level of certification you are pursuing. For the ITIL Foundation level, there are no prerequisites or recommended experience. However, it is recommended that candidates have some basic knowledge of IT and IT service management. For the ITIL Intermediate level, candidates must have passed the ITIL Foundation exam and have at least two years of relevant work experience in IT service management. For the ITIL Expert level, candidates must have passed the ITIL Foundation exam, have at least five years of relevant work experience in IT service management, and have completed the required number of ITIL Intermediate level exams. Overall, it is recommended that candidates have some experience in IT service management before taking the Exin ITIL exam. |
| Prerequisite | I can provide you with the information that the prerequisite for the Exin ITIL exam is to have completed an accredited training course from an Exin accredited training provider or to have self-studied using the official ITIL publications. Additionally, it is recommended that candidates have some experience working in an IT service management environment. |
| Retirement (If Applicable) | there is no official announcement regarding the retirement date of the Exin ITIL exam. It is recommended to check the Exin website or contact their customer support for the latest information. |
| Certification Track (RoadMap): | I can provide you with information. The Exin ITIL certification track or roadmap is a structured path that individuals can follow to become certified in ITIL (Information Technology Infrastructure Library) - a framework for IT service management. The certification track consists of several levels, each with its own set of exams and requirements. The ITIL certification track includes the following levels: 1. ITIL Foundation: This is the entry-level certification that provides a basic understanding of ITIL concepts, terminology, and processes. 2. ITIL Practitioner: This certification focuses on applying ITIL concepts in real-world situations and improving IT service management practices. 3. ITIL Intermediate: This level has two streams - Service Lifecycle and Service Capability. The Service Lifecycle stream covers the five stages of the ITIL service lifecycle, while the Service Capability stream focuses on specific ITIL processes. 4. ITIL Expert: This certification requires candidates to have a deep understanding of ITIL concepts and processes. It is achieved by accumulating credits from the ITIL Foundation and Intermediate levels. 5. ITIL Master: This is the highest level of ITIL certification and requires candidates to demonstrate their ability to apply ITIL concepts in complex, real-world scenarios. Overall, the Exin ITIL certification track provides a roadmap for individuals to develop their IT service management skills and knowledge, and demonstrate their expertise through certification. |
| See Expected Questions | Exin ITIL Expected Questions in Actual Exam |
| Take Self-Assessment | Use Exin ITIL Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure |
TESTED 19 May 2024
