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ServiceNow Updated CIS-SAM Exam Questions and Answers by cillian

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ServiceNow CIS-SAM Exam Overview :

Exam Name: Certified Implementation Specialist - Software Asset Management Professional Exam
Exam Code: CIS-SAM Dumps
Vendor: ServiceNow Certification: CIS-Software Asset Management
Questions: 141 Q&A's Shared By: cillian
Question 8

A user is notified their software install has been flagged for reclamation. The user declines approval.

What is the next step in the workflow?

Options:

A.

Nothing happens.

B.

The user’s manager must approve or decline the reclamation.

C.

The reclamation candidate is removed from the candidate list.

D.

The software is reclaimed since it was not in use.

Discussion
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Milan Aug 14, 2026
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Question 9

Risk is configured by default, to calculate Risk = High for a change that is scheduled with only 3 days lead time. Your customer’s change policy requires that changes be requested with 5 days lead time.

How would you satisfy this requirement?

Options:

A.

Update the Risk Property for Insufficient lead time

B.

Update the Risk Assessment Matrix for Insufficient lead time

C.

Update the Calculate Risk UI Action

D.

Update the Risk Matrix for insufficient lead time

E.

Update the Risk Condition for Insufficient lead time

Discussion
Question 10

As part of the discovery process, when records are written to the software installation table a check is performed to determine if the information already exists in the discovery model table, if a record exists, what does the system do?

Options:

A.

The record is deleted and recreated to ensure the most recent discovery model is recorded.

B.

Nothing, the record exists so it is ignored.

C.

A new record is created for the installation in the discovery model table.

D.

A reference to the discovery model record is identified and associated to the software installation record.

Discussion
Question 11

Software Asset Lifecycle has components.

Options:

A.

8

B.

6

C.

7

D.

5

Discussion
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