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Salesforce Updated Process-Automation Exam Questions and Answers by mylo

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Salesforce Process-Automation Exam Overview :

Exam Name: Process Automation Accredited Professional (AP-221)
Exam Code: Process-Automation Dumps
Vendor: Salesforce Certification: Accredited Professional
Questions: 166 Q&A's Shared By: mylo
Question 12

In which two ways does Salesforce Flow for Service help customer service agent?

Options:

A.

It shows a checklist that agents can print.

B.

It allows an agent to pen a record and seamlessly resume a customer conversion.

C.

It uses flows and quick action to walk agents through customer engagement.

D.

It helps an experienced agent show a new agent what to do.

Discussion
Georgina
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Corey Nov 26, 2025
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Annabel
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Amirah Nov 10, 2025
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Amari Nov 4, 2025
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Fatimah Nov 9, 2025
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Question 13

A new VP of sales joined TrueGlobal Inc. TrueGlobal uses Salesforce for managing their global sales operations. The VP of sales wants to receive an email alert if a deal stage is changed to Closed Lost and the amount was greater than $1,000,000. What evaluation criteria should the administrator choose while creating this workflow rule?

Options:

A.

When a record is created and every time it is edited

B.

When a record is created and any time it's edited to subsequently meet criteria

C.

When a record is created

D.

When a record is edited, and any time it’s edited to subsequently meet criteria

Discussion
Question 14

If an admin distributes a flow on an Account record page, how can the admin pass the account’s ID into the flow?

Options:

A.

By checking 'Available for input" checkbox.

B.

By checking "Available for output" checkbox.

C.

By using 'Get Record',

D.

By selecting 'Allow multiple values".

Discussion
Question 15

How is a flow interview described?

Options:

A.

It is a reflective instance of a flow.

B.

It is a special connector between two elements.

C.

It is a running instance of a flow.

D.

It is a debug instruction.

Discussion
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