Comprehensive and Detailed Explanation From Exact Extract:
In Salesforce Revenue Lifecycle Management / Revenue Cloud, assets are not directly related to contracts with a simple lookup. Instead, Salesforce uses a junction object called Asset Contract Relationship to connect Assets and Contracts. When an order is activated and creates assets, the platform can automatically create these junction records if the appropriate setting is enabled.
In Revenue Settings, there is an option similar to:
Automatically create Asset Contract Relationship
When enabled, Revenue Lifecycle Management automatically creates Asset Contract Relationship records between assets and contracts when orders are activated and related contracts exist.
If this toggle is not active, the order can still create Asset records, and the Contract can still be created or updated, but no Asset Contract Relationship records are created automatically. As a result, when the sales rep opens the contract and looks at its related lists, they don’t see any assets, because the system never created the relationship records that link the assets to that contract.
Why the other options are incorrect:
Option B (manual creation required)Salesforce Revenue Cloud is explicitly designed to handle this relationship automatically when the setting is enabled. The documentation describes the process as system-driven configuration using the “Automatically create Asset Contract Relationship” setting, not something a sales rep normally creates manually. Manual creation might be technically possible, but it is not required if the feature is configured correctly.
Option C (missing ‘Revenue Lifecycle Management record’ on the Contract)A standard Contract in Revenue Cloud / Revenue Lifecycle Management is the main business record itself. There isn’t a separate “Revenue Lifecycle Management record” that must be attached in order for Asset Contract Relationship records to be created. The behavior is governed by the Revenue Settings toggle, not by an additional record type or link as described in this option.
Because the contract is not showing the assets after order activation, the most accurate cause—per the documented behavior in the Revenue Lifecycle / Asset-Contract relationship setup—is that the automatic creation of Asset Contract Relationship records is not enabled, which is exactly what Option A states.
References (Salesforce Revenue Cloud documentation / study materials):
Salesforce Revenue Lifecycle Management / Revenue Cloud: Revenue Settings – Asset Contract Relationship (Automatically create Asset Contract Relationship)
Salesforce Revenue Cloud / Revenue Lifecycle Management Implementation Guide: Asset Management and Contract Relationships
Salesforce Help: Concepts for Assets, Contracts, and Asset Contract Relationship in Revenue Cloud
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