The correct answer is B. Soliciting property owners for brokerage business is substantive brokerage activity rather than mere clerical assistance. An unlicensed assistant cannot be used as a substitute salesperson to prospect for listings and receive transaction-oriented compensation for that work.
Unlicensed personnel can perform legitimate administrative functions—for example, clerical work, certain scheduling activities, filing, or processing documents—provided their activities do not cross into conduct legally reserved for licensees.
Prospecting owners, attempting to obtain listings, discussing brokerage services, negotiating transaction terms, or performing similar public-facing brokerage functions generally requires appropriate licensure and broker supervision.
The $100-per-lead arrangement reinforces the problem because compensation is directly tied to generating prospective brokerage clients through activity that falls within the professional brokerage function.
Massachusetts regulates real-estate brokerage to protect consumers and ensure that individuals engaging in regulated activities satisfy education, examination, affiliation, and professional-conduct requirements.
Study Guide Reference: Massachusetts License Law — Activities Requiring a License; Unlicensed Assistants and Solicitation.