Pegasystems help2pass passed Exam Today Pegacpba24v1 by Amari q144 vce pdf

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Exam Name:	Certified Pega Business Architect 24
Exam Code:	PEGACPBA24V1 Dumps
Vendor:	Pegasystems	Certification:	CPBA
Questions:	144 Q&A's	Shared By:	amari

Question 24

Which two statements are true about skipping Stages and Processes? (Choose Two)

Options:

The system never skips Stages unless a Condition is present.

You can add only one Condition to a Stage or Process.

The system always skips Stages unless there is a Configuration to continue.

A Process always begins unless a Condition is present.

Discussion

Question 25

You are designing a customer support request Case Type that must support customers with multiple addresses and multiple credit cards. What is the appropriate way to set up the data structure?

Options:

Case Type: Customer Support, Data Object: Customer, Data Objects: Address, Credit Card (multiple instances).

Case Type: Customer Support, Data Object: Address, Data Object: Credit Card.

Case Type: Customer Support, Data Objects: Customer, Address, Credit Card (single instances).

Case Type: Customer Support, Data Object: Customer, Data Object: Address (multiple), Credit Card (single).

Discussion

Question 26

The business process for an automobile insurance claim consists of the following phases:

• Submission: The customer contacts a customer service representative (CSR) to file the claim.

• Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.

• Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.

• Verification: After each vehicle repair, the adjuster closes the claim.

According to Pega best practices, which phase can you implement as a child case?

Options:

Verification

Submission

Review

Repair

Discussion

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Question 27

In a Customer Service Case Type, customers can indicate interest in filling out a survey about their customer service experience. If the customer agrees to complete the survey, they proceed to the Customer Survey Stage. Otherwise, the Case resolves automatically. Which configuration satisfies this requirement?

Options:

Configure the Customer Survey Stage to never skip.

Configure the Processes in the Customer Survey Stage to start if the customer indicates interest in filling out a survey.

Configure the Customer Survey Stage with a custom condition to skip when the customer does not indicate interest in filling out a survey.

Configure the Customer Survey Stage with a custom condition to start when the customer indicates interest in filling out a survey.