| Exam Name: | Certified Pega Business Architect 24 | ||
| Exam Code: | PEGACPBA24V1 Dumps | ||
| Vendor: | Pegasystems | Certification: | CPBA |
| Questions: | 144 Q&A's | Shared By: | amari |
Which two statements are true about skipping Stages and Processes? (Choose Two)
You are designing a customer support request Case Type that must support customers with multiple addresses and multiple credit cards. What is the appropriate way to set up the data structure?
The business process for an automobile insurance claim consists of the following phases:
• Submission: The customer contacts a customer service representative (CSR) to file the claim.
• Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
• Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
• Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
In a Customer Service Case Type, customers can indicate interest in filling out a survey about their customer service experience. If the customer agrees to complete the survey, they proceed to the Customer Survey Stage. Otherwise, the Case resolves automatically. Which configuration satisfies this requirement?
TESTED 18 Sep 2025
