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ITIL Updated ITIL-5-Foundation Exam Questions and Answers by aylah

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ITIL ITIL-5-Foundation Exam Overview :

Exam Name: ITIL Foundation (Version 5)
Exam Code: ITIL-5-Foundation Dumps
Vendor: ITIL Certification: ITIL Foundation Level
Questions: 77 Q&A's Shared By: aylah
Question 16

Why are management practices important for value chain activities?

Options:

A.

They define the organization ' s purpose and strategy

B.

They enable value chain activities by providing the required capabilities

C.

They ensure activities are performed in a fixed order

D.

They replace value chain activities with standardized processes

Discussion
Question 17

What is the purpose of the ' support ' activity?

Options:

A.

To assist users and maintain service performance

B.

To design service architectures

C.

To build solution components

D.

To discover new business opportunities

Discussion
Question 18

What does observability enable in digital product and service management?

Options:

A.

Understanding system behaviour through outputs such as logs, metrics, and traces

B.

Ensuring changes are approved before being deployed

C.

Automatically preventing incidents from occurring

D.

Improving service reliability through engineering practices

Discussion
Question 19

Which lifecycle activity is focused on creating prototypes and specifications?

Options:

A.

Design

B.

Deliver

C.

Support

D.

Transition

Discussion
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