Google Updated Generative-AI-Leader Exam Questions and Answers by kaja

The primary benefit of RAG (Retrieval-Augmented Generation) in this context is its ability to ensure the chatbot provides accurate and up-to-date information. By retrieving relevant and recent policy documents from Cloud Storage in real-time and then grounding the LLM's response with this information, the chatbot avoids hallucinating or providing outdated answers, which is crucial for an internal knowledge base.

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Vertex AI Search is ideal for this scenario. It allows companies to build sophisticated search experiences over their own product catalogs and support documents. This improves accuracy and helps customers find what they need, directly addressing high support costs and poor user experience. Vertex AI Platform is broader for general ML development, Google Shopping is for consumers, and Google Search is for the public web.

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For a team with limited AI experience needing to launch quickly, leveraging pre-trained models (foundation models) and low-code/no-code tools significantly reduces the development burden and accelerates time to market. This allows them to build and deploy generative AI solutions without requiring deep expertise from scratch. While other options are helpful, this directly addresses the need for quick launch with limited experience.

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Prompt chaining (or conversational memory/context management) is the technique used to maintain the conversational context. It involves feeding previous turns of a conversation (or a summary of them) back into the model along with the current user query, allowing the chatbot to "remember" and reference past interactions for coherent and contextually relevant responses, especially crucial for tasks like checking account balances that span multiple turns.

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