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Genesys Updated GCP-GCX Exam Questions and Answers by hawwa

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Genesys GCP-GCX Exam Overview :

Exam Name: Genesys Cloud CX Certified Professional - Consolidated Exam
Exam Code: GCP-GCX Dumps
Vendor: Genesys Certification: Genesys Cloud CX
Questions: 135 Q&A's Shared By: hawwa
Question 36

Genesys Cloud CX Collaborate supports video chat with upto_____people simultaneously

Options:

A.

8

B.

10

C.

12

D.

14

Discussion
Question 37

Which Genesys Cloud CX feature helps reduce wait time for each call?

Options:

A.

Automatic Call Distribution

B.

Workforce Management

C.

Skill-based Routing

D.

IVR

Discussion
Question 38

Your customizations in the interaction view remain in effect even if you leave the view and return to it later.

Options:

A.

True

B.

False

Discussion
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Question 39

The________provides a high-level overview of a campaign's performance

Options:

A.

Historical view

B.

Campaign Performance Summary view

C.

Campaign Performance Detail view

D.

Q Outbound Campaign view

E.

Dynamic view

Discussion
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