Avaya Aura ContactCenter Implementation Exam
Last Update May 17, 2024
Total Questions : 124
Our ACIS Avaya Aura Contact Center 6210 exam questions and answers cover all the topics of the latest Avaya Aura ContactCenter Implementation Exam exam, See the topics listed below. We also provide Avaya 6210 exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of Avaya 6210 resources to help you understand the topics covered in the exam, such as ACIS Avaya Aura Contact Center video tutorials, 6210 study guides, and 6210 practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.
| Exam Name | Avaya Aura ContactCenter Implementation Exam |
| Exam Code | 6210 |
| Actual Exam Duration | The duration of the Avaya 6210 Exam is 90 minutes. |
| What exam is all about | The Avaya 6210 exam is a certification exam for Avaya Aura Contact Center Implementation. It tests the candidate's knowledge and skills in implementing and configuring Avaya Aura Contact Center components, including Communication Manager, Application Enablement Services, and Contact Center Manager Administration. The exam also covers topics such as call routing, reporting, and troubleshooting. Passing this exam is a requirement for becoming an Avaya Certified Support Specialist (ACSS) in Avaya Aura Contact Center. |
| Passing Score required | The passing score required in the Avaya 6210 exam is 70%. |
| Competency Level required | Based on the previous exam objectives, the competency level required for the Avaya 6210 exam is intermediate to advanced. The exam covers topics such as Avaya Aura® Contact Center Architecture, Avaya Aura® Contact Center Administration, and Avaya Aura® Contact Center Maintenance and Troubleshooting. Candidates are expected to have a good understanding of these topics and be able to apply their knowledge to real-world scenarios. It is recommended that candidates have at least six months of experience working with Avaya Aura® Contact Center before taking the exam. |
| Questions Format | The Avaya 6210 exam typically consists of multiple-choice questions. However, the exact format of the exam may vary depending on the specific version of the exam and the testing center administering it. It is recommended to check the exam details and format before taking the exam. |
| Delivery of Exam | The Avaya 6210 exam is an online proctored exam that can be taken remotely from anywhere with a stable internet connection. The exam is delivered through the Avaya Learning Center platform. |
| Language offered | Based on my research, the Avaya 6210 exam is a technical certification exam that tests the knowledge and skills of candidates in the field of Avaya Aura Contact Center Implementation. The exam is likely to include questions related to Avaya Aura Contact Center architecture, installation, configuration, and troubleshooting. The language used in the exam is likely to be technical and specific to the field of Avaya Aura Contact Center Implementation. |
| Cost of exam | You can visit the official Avaya website or contact their customer support to get the latest pricing details. |
| Target Audience | The Avaya 6210 is a communication solution designed for small to medium-sized businesses. Its target audience includes business owners, managers, and IT professionals who are looking for a reliable and cost-effective communication system that can improve their business operations. The Avaya 6210 is ideal for businesses that require a flexible and scalable communication solution that can support multiple locations, remote workers, and mobile devices. It is also suitable for businesses that need to integrate their communication system with other business applications such as CRM, ERP, and collaboration tools. Overall, the Avaya 6210 is a perfect fit for businesses that want to enhance their communication capabilities and improve their overall productivity and efficiency. |
| Average Salary in Market | The average salary for an Avaya Certified Support Specialist is around $70,000 per year. However, the salary may vary depending on the job role, location, and experience. |
| Testing Provider | You can visit the official Avaya website or authorized training centers to register for the exam. |
| Recommended Experience | According to Avaya, the recommended experience for the Avaya 6210 exam is: - Basic knowledge of networking concepts and protocols - Familiarity with Avaya Aura® Communication Manager and Avaya Aura® Session Manager - Experience with Avaya Aura® Communication Manager administration and maintenance - Knowledge of Avaya Aura® Communication Manager features and functions - Understanding of Avaya Aura® Session Manager features and functions - Familiarity with Avaya Aura® System Manager and Avaya Aura® Application Enablement Services (AES) |
| Prerequisite | it is recommended that candidates have a basic understanding of Avaya Aura Contact Center components, features, and functions before taking the exam. Additionally, candidates should have experience with Avaya Aura Contact Center Administration and be familiar with the Avaya Aura Contact Center Manager Administration interface. It is always best to check with the official Avaya website or a certified training provider for the most up-to-date information on exam prerequisites. |
| Retirement (If Applicable) | you can check the Avaya website or contact their customer support for more information. |
| Certification Track (RoadMap): | I can provide you with general information about the Avaya 6210 exam. The Avaya 6210 exam is part of the Avaya Certified Support Specialist (ACSS) certification track. This certification is designed for individuals who provide technical support for Avaya products and solutions. The ACSS certification validates the skills and knowledge required to install, configure, and troubleshoot Avaya products and solutions. To earn the ACSS certification, candidates must pass the Avaya 6210 exam and meet the prerequisites, which include the Avaya Aura® Core Components Integration exam and the Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting exam. The Avaya 6210 exam covers topics such as Avaya Aura® Contact Center, Avaya Aura® Communication Manager, and Avaya Aura® Messaging. The exam consists of 68 multiple-choice questions and has a time limit of 90 minutes. Overall, the ACSS certification track provides a roadmap for individuals who want to specialize in Avaya technical support and advance their careers in this field. |
| Official Information | https://www.avaya-learning.com/lms/#/training/catalog/offering/21474 |
| See Expected Questions | Avaya 6210 Expected Questions in Actual Exam |
| Take Self-Assessment | Use Avaya 6210 Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure |
| Section | Weight | Objectives |
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| Implementation Preparation |
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| Installation |
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| Configuration |
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| Implementation Validation |
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| Implementation Troubleshooting |
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TESTED 18 May 2024
