Certified Implementation Specialist-Event Management Exam
Last Update May 9, 2024
Total Questions : 92
Our CIS-Event Management CIS-EM exam questions and answers cover all the topics of the latest Certified Implementation Specialist-Event Management Exam exam, See the topics listed below. We also provide ServiceNow CIS-EM exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of ServiceNow CIS-EM resources to help you understand the topics covered in the exam, such as CIS-Event Management video tutorials, CIS-EM study guides, and CIS-EM practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.
| Exam Name | Certified Implementation Specialist-Event Management Exam |
| Exam Code | CIS-EM |
| Actual Exam Duration | The ServiceNow CIS-EM (Certified Implementation Specialist - Event Management) exam duration is 90 minutes. |
| What exam is all about | The ServiceNow CIS-EM (Certified Implementation Specialist - Event Management) exam is designed to test the knowledge and skills of individuals who are responsible for implementing and configuring the ServiceNow Event Management application. The exam covers topics such as event management concepts, event processing, event correlation, event rules, and event notifications. It also tests the candidate's ability to configure and customize the ServiceNow Event Management application to meet specific business requirements. Passing the CIS-EM exam demonstrates that the candidate has the knowledge and skills required to implement and configure ServiceNow Event Management successfully. |
| Passing Score required | The passing score for ServiceNow certification exams is typically around 70%. It's always best to check with ServiceNow or their authorized training partners for the latest information on passing scores and exam requirements. |
| Competency Level required | Based on the official ServiceNow documentation, the CIS-EM (Certified Implementation Specialist - Event Management) exam is designed for individuals who have a strong understanding of ServiceNow Event Management and its implementation. To pass the exam, candidates should have a solid understanding of the following topics: - Event Management architecture and components - Event Management configuration and customization - Event Management integrations with other ServiceNow modules - Event Management best practices and troubleshooting techniques In addition, candidates should have practical experience in implementing and configuring ServiceNow Event Management in real-world scenarios. Overall, the CIS-EM exam requires a high level of competency and expertise in ServiceNow Event Management. Candidates should have a deep understanding of the platform and its capabilities, as well as the ability to apply that knowledge to solve complex business problems. |
| Questions Format | The ServiceNow CIS-EM exam consists of multiple-choice questions. |
| Delivery of Exam | Based on my research, the ServiceNow CIS-EM exam is currently offered as an online proctored exam. This means that candidates can take the exam from their own computer, but they will be monitored by a proctor via webcam and microphone to ensure the integrity of the exam. |
| Language offered | The ServiceNow CIS-EM (Certified Implementation Specialist - Event Management) exam is offered in English language only. |
| Cost of exam | You can visit the official ServiceNow website or contact their customer support for the latest pricing information. |
| Target Audience | The ServiceNow CIS-EM (Certified Implementation Specialist - Event Management) certification is designed for individuals who are responsible for implementing and managing the ServiceNow Event Management application. The target audience for this certification includes: 1. ServiceNow administrators who are responsible for configuring and managing the Event Management application. 2. ServiceNow developers who are responsible for customizing the Event Management application to meet specific business requirements. 3. IT operations managers who are responsible for monitoring and managing IT infrastructure and services. 4. IT service management professionals who are responsible for ensuring that IT services are delivered efficiently and effectively. 5. IT project managers who are responsible for planning and executing IT projects that involve the implementation of the ServiceNow Event Management application. 6. IT consultants who provide advisory and implementation services to clients who are looking to implement the ServiceNow Event Management application. Overall, the ServiceNow CIS-EM certification is ideal for individuals who have a strong understanding of IT operations and service management and are looking to enhance their skills in implementing and managing the ServiceNow Event Management application. |
| Average Salary in Market | The average salary for a ServiceNow Certified Implementation Specialist - Event Management (CIS-EM) is around $100,000 per year in the United States. However, the salary may vary depending on factors such as location, experience, and industry. |
| Testing Provider | You can visit the official ServiceNow website to register for the exam or contact a certified ServiceNow training partner for assistance. |
| Recommended Experience | ServiceNow recommends the following experience for the CIS-EM exam: 1. At least six months of experience working with ServiceNow. 2. Experience with IT service management (ITSM) processes and workflows. 3. Knowledge of IT operations management (ITOM) and IT business management (ITBM) processes. 4. Familiarity with ServiceNow's platform architecture and data model. 5. Understanding of ServiceNow's scripting language, including JavaScript and Glide. 6. Knowledge of ServiceNow's reporting and analytics capabilities. 7. Experience with ServiceNow's integrations and APIs. 8. Familiarity with ServiceNow's security and access controls. 9. Understanding of ServiceNow's user interface and user experience design principles. 10. Knowledge of ServiceNow's mobile application development and deployment. It is important to note that these are only recommendations, and individuals with different levels of experience may still be able to pass the exam with proper preparation and study. |
| Prerequisite | According to the official ServiceNow website, there are no prerequisites for the CIS-EM exam. However, it is recommended that candidates have a basic understanding of ITIL and ServiceNow platform fundamentals. Additionally, candidates should have experience in IT operations management, event management, and service mapping. |
| Retirement (If Applicable) | you can check the official ServiceNow website or contact their support team for more information. |
| Certification Track (RoadMap): | I can provide you with general information about the ServiceNow CIS-EM exam. The ServiceNow CIS-EM (Certified Implementation Specialist - Event Management) exam is designed for individuals who want to demonstrate their expertise in implementing and configuring the ServiceNow Event Management application. The exam covers topics such as event management concepts, event processing, event correlation, and event analytics. To prepare for the CIS-EM exam, ServiceNow recommends taking the Event Management Fundamentals course and the Event Management Implementation course. Additionally, candidates should have experience working with ServiceNow and a solid understanding of IT operations management. Upon passing the CIS-EM exam, individuals will receive a certification that demonstrates their expertise in ServiceNow Event Management. This certification can help individuals advance their careers and demonstrate their value to potential employers. |
| Official Information | https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-event-management-blueprint.pdf |
| See Expected Questions | ServiceNow CIS-EM Expected Questions in Actual Exam |
| Take Self-Assessment | Use ServiceNow CIS-EM Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure |
| Section | Weight | Objectives |
|---|---|---|
| 1 Event Management Overview | 13% | 1.1 IT Operations Management (ITOM) solution 1.2 Define customer challenges 1.3 Event Management key features and capabilities 1.4 Graphical user interfaces (operator workspace, alert intelligence, dependency maps) 1.5 Common Service Data Model (business, application, and technical services) |
| 2 Architecture and Discovery | 13% | 2.1 Discovery and MID server architecture 2.2 Event Management architecture and CMDB 2.3 The monitoring process 2.4 Install a MID server |
| 3 Event Configuration and Use | 27% | 3.1 Event setup (event processing, event rules, event filter, event thresholds, operator workspace) 3.2 Event Management process flow (event table, message key, event processing jobs, event field mapping, CI binding, best practices) 3.3 Connectors (preconfigured, customized) 3.4 Scripting (Regex, JavaScript, PowerShell) 3.5 Event Management Troubleshooting (event errors, credentials) |
| 4 Alerts and Tasks | 30% | 4.1 Alert defined (alert record attributes, scheduled jobs 4.2 Alerts process flow (alert management rules, CI binding, priority scores, priority groups, incidents, best practices) 4.3 Alert grouping (correlation rules, alert aggregation) 4.4 Alert Intelligence 4.5 Alert impact profile (impact tree, impact rules, cluster example, SLAs) |
| 5 Event Sources | 17% | 5.1 Identify event sources 5.2 Push vs. pull methods 5.3 Use inbound actions 5.4 Configure a monitoring connector 5.5 Use Agent Client Collector monitoring |
TESTED 10 May 2024
