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Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant Questions and Answers

Questions 1

You need to create a customer journey for a global campaign related to the latest Contoso course offerings. All operating regions need to be covered.

Based on best practices, how many customer journeys and marketing emails do you need to create?

Options:

A.  

4 marketing emails and 4 customer journeys

B.  

5 marketing emails and 5 customer journeys

C.  

2 marketing emails and 2 customer journeys

D.  

1 marketing emails and 1 customer journey