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VMware Certification VMware Workspace ONE 21.X UEM Troubleshooting Specialist

VMware Workspace ONE 21.X UEM Troubleshooting Specialist

Last Update Apr 18, 2024
Total Questions : 60

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Questions 4

The SSL certificates for on-premises VMware Workspace ONE UEM recently expired and were rotated Soon after. Android devices entirely stopped receiving push notifications and many reported AWCM as being disconnected. It was confirmed that the SSL certificates held been rotated on IIS as well as the load balancer.

Which strategy accurately describes the solution for this problem?

Options:

A.  

The SSL certificates were not updated on all device services servers, so updating the remaining servers would resolve the issue.

B.  

The Device Services service was not restarted after the SSL certificate rotation on IIS. so restarting the service would resolve the issue.

C.  

The Device Management binding was not updated for SSL handshake compatibility, so selecting the correct binding would resolve the issue.

D.  

The AWCM keystore was missed for rotation of SSL certificates, so running the keytool import targeting the new certificate would resolve the issue

Discussion 0
Questions 5

A VMware Workspace ONE administrator is managing a fleet of console

Which step would assist in troubleshooting this problem?

Options:

A.  

Network traffic tools to capture Android traffic

B.  

xCode to extract the device debug log

C.  

Android SDK and do a tcpdump

D.  

Workspace ONE UEM Console Request Debug Log

Discussion 0
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Questions 6

A few devices have stopped updating their last seen time within the console After testing with a device, the administrator notices the Intelligent Hub states AWCM is connected. The administrator decides to review the connection flow to determine the cause of the failure?

Which connection flow should be examined to gain this insight?

Options:

A.  

Device Services connection to DB

B.  

Device connection to Device Services

C.  

Device Connection to Console Server

D.  

AWCM connection to Device Services

Discussion 0
Questions 7

An organization wants to use the VMware Tunnel edge service of VMware Workspace ONF UAG (Unified Access Gateway) to allow an application on managed Android iOS and Windows devices to access server resources on their internal network.

An organization administrator configured the VMware Tunnel edge service on UAG and successfully completed the "Test Connection" in the UEM console. Windows and iOS device users can access server resources on the organization's internal network, but Android device users report that they are getting a "connection failed" error in the application.

What is the most likely cause of this issue?

Options:

A.  

The Android application assignment is incorrectly set to "Managed" in UEM.

B.  

The time is incorrect on the organization's Unified Access Gateway systems

C.  

The VPN payload in the Android device profile is configured incorrectly in UEM

D.  

The certificate expired on the organization's Unified Access Gateway systems

Discussion 0

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