SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service C_TS470_2412 Exam Questions with Experts Answers Updated Recently

In SAP S/4HANA Cloud Private Edition, Service, shipping service parts to a customer beforeservice execution (e.g., for on-site repair) involves follow-up documents created automatically uponservice order release. The correct answers aregoods issue document (A),sales order (C), andreservation (E). Let’s dive into each.

Scenario Context:

A service order might include spare parts to be sent to the customer in advance. Releasing the order triggers logistics and inventory processes.

Goods issue document (A):This records the physical shipment of parts from the warehouse to the customer. Upon release, if the service order includes deliverable items (e.g., via item category with delivery relevance), the system posts a goods issue (e.g., via transaction MIGO or automatically). This updates inventory and triggers accounting postings.

Sales order (C):For billable parts, a follow-up sales order can be created automatically to handle the commercial aspect (e.g., via a sales order type linked to the service order). This integrates with SD for pricing and delivery.

Reservation (E):This reserves stock in the warehouse for the service order’s parts requirements. Upon release, the system generates a reservation (e.g., movement type 261) to ensure availability before goods issue.

Why Not the Others?

Invoice (B):Invoices are created later, typically after goods issue or service confirmation, not automatically upon release.

Purchase requisition (D):This is for procuring parts from a vendor, not shipping to a customer.

Process Flow Example:

Service order released → Reservation created (stock reserved) → Sales order generated (if billable) → Goods issue posted (parts shipped).

"Upon service order release, follow-up documents such as goods issue documents, sales orders, and reservations can be created automatically to facilitate shipping service parts."

Scheduling amaintenance plan(e.g., via IP10) generates call objects. The correct answers arestart (A),manual call (D), anddelete call (E). Let’s break this down.

Start (A):Initiates scheduling, calculating call dates (e.g., "Start Scheduling" in IP10).

Manual call (D):Creates a call outside the schedule (e.g., "Manual Call" button), for urgent needs.

Delete call (E):Removes a scheduled call (e.g., via "Delete" in IP10), adjusting the plan.

Why Not the Others?

Scheduling (B):A process, not a function.

Dispatch call (C):Not a standard scheduling function; relates to resource assignment.

"Functions when scheduling a maintenance plan include start, manual call, and delete call."

The in-house repair process (scope item 3XK) in SAP S/4HANA Cloud Private Edition requires specific customizing activities to set up the system:

Enable Item-Based Accounting for Service Management: This is critical for in-house repair to activate item-level cost and revenue tracking, ensuring accurate financial postings for repair orders.

Define Basic Settings for Transactions: This includes configuring transaction types (e.g., REPA for repair orders) and item categories, which are foundational for processing in-house repairs.

Define Number Ranges: Number ranges must be defined for repair orders and related documents to ensure unique identification and proper document flow.

Define Derivation of Attendance Type, Activity Type, and Cost Element: This is more relevant to time recording or project accounting, not a core requirement for in-house repair.

Define Partner Determination Procedure: While useful, it’s not mandatory for the basic in-house repair process setup.These activities are outlined in the SAP Best Practices for in-house repair configuration."Customizing for in-house repair includes enabling item-based accounting, defining transaction settings, and setting up number ranges." (SAP Signavio Process Navigator, In-House Repair).