SAP Certified Application Associate - SAP Service Cloud Version 2
Last Update Dec 9, 2024
Total Questions : 80
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You are rolling out SAP Service Cloud Version 2 to multiple countries. Which of the following must be
completed for each different country? Note: There are 2 correct answers to this question.
Which capability ensures service agents send e-mail responses with the correct corporate branding?
What functionality can be enabled to assist agents with case resolution?
Which of the following blocks are available in the validation editor? Note: There are 2 correct
answers to this question.