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Pega Decisioning Consultant Certified Pega Decisioning Consultant 8.8 V1

Certified Pega Decisioning Consultant 8.8 V1

Last Update May 1, 2024
Total Questions : 60

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Questions 4

Which of the following reasons explains why a customer might receive an action that they already accepted?

Options:

A.  

The action suitability conditions are not defined.

B.  

The volume constraint is not set to exclude previously accepted offers.

C.  

The suppression rules are not defined to exclude previously accepted actions.

D.  

The actions are filtered based on eligibility.

Discussion 0
Questions 5

You are the decisioning architect on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.

What factor do you consider in the prioritization expression?

Options:

A.  

Predicted customer behavior

B.  

Offer eligibility

C.  

Customer contact policy

D.  

Offer relevancy

Discussion 0
Questions 6

MyCo, a telecom company, uses Pega Customer Decision Hubâ„¢ to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.

As a deaccessioning architect, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?

Options:

A.  

A seed list from the Test email tab

B.  

A list of customer email addresses from the Test email tab

C.  

Schedule an outbound run with a limited number of customers

D.  

Preview section from the email content editor

Discussion 0
Questions 7

U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.

What do you need to define to implement the business requirement?

Options:

A.  

Applicability rules

B.  

Customer contact limits

C.  

Suppression policy

D.  

Volume constraints

Discussion 0
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