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Pega Decisioning Consultant Certified Pega Decisioning Consultant 25

Certified Pega Decisioning Consultant 25

Last Update Jul 4, 2026
Total Questions : 106

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Questions 2

MyCo, a telecom company, uses Pega Customer Decision Hub™ to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.

As a deaccessioning architect, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?

Options:

A.  

A seed list from the Test email tab

B.  

A list of customer email addresses from the Test email tab

C.  

Schedule an outbound run with a limited number of customers

D.  

Preview section from the email content editor

Discussion 0
Questions 3

MyCo, a telecom company, wants to use Pega Customer Decision Hub™ to send the MyFone Pro offer through email to qualified customers. In preparation, the marketing team created an action, a treatment, and an action flow. As a decisioning architect, you verify the settings in the Channel tab of Next-Best-Action Designer to enable email communication.

To implement this requirement, the completion of which two tasks do you verify in the Channel tab of Next-Best-Action Designer? (Choose Two)

Options:

A.  

Enable the email channel.

B.  

Configure the starting population to run an outbound schedule.

C.  

Map a real-time container to a business structure level.

D.  

Add contact policy rules.

Discussion 0
Questions 4

As a Customer Service Representative, you present an offer to a customer who called to learn more about a new product. The customer rejects the offer. What is the next step that Pega Customer Decision Hub takes?

Options:

A.  

Stops presenting offers to the customer

B.  

Adds the customer to the potential churn list

C.  

Reevaluates the Next-Best-Action

D.  

Sends a detailed email about the offer

Discussion 0
Questions 5

MyCo,a telecom company, recently introduced a new mobile handset offer, MyFone 14 Pro, for its premium customers. As the bank has financial targets to meet, the business decides to boost the MyFone 14 Pro offer.

As a decisioning architect, how can you ensure that the MyFonel4 Pro offer is prioritized over other offers7

Options:

A.  

Increase the business weight of the MyFone 14 Pro offer.

B.  

Increase the business value of the MyFone 14 Pro offer.

C.  

Increase the context weight of the MyFone 14 Pro offer.

D.  

Increase the starting propensity of the MyFone 14 Pro offer.

Discussion 0
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