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Pega Decisioning Consultant Certified Pega Decisioning Consultant 25

Certified Pega Decisioning Consultant 25

Last Update Dec 19, 2025
Total Questions : 111

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Questions 2

As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

Questions 2

Options:

Discussion 0
Questions 3

U+ Bank uses a scorecard rule in a decision strategy to compute the mortgage limit for a customer. U+ Bank updated their scorecard to include a new property in the calculation: customer income.

What changes do you need to make in the decision strategy for the updated scorecard to take effect?

Options:

A.  

Remap the scorecard property in the decision strategy for the change to take effect.

B.  

Add a new Group By component for the mortgage limit calculation.

C.  

The score calculation is independent of the strategy and no change is required.

D.  

A new proposition filter needs to be configured in the strategy to filter on customer income.

Discussion 0
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Questions 4

As a Customer Service Representative, you present an offer to a customer who called to learn more about a new product. The customer rejects the offer. What is the next step that Pega Customer Decision Hub takes?

Options:

A.  

Stops presenting offers to the customer

B.  

Adds the customer to the potential churn list

C.  

Reevaluates the Next-Best-Action

D.  

Sends a detailed email about the offer

Discussion 0
Questions 5

A financial services organization introduces a new policy that limits each customer to two promotional emails per month. To meet compliance requirements, the implementation team must configure this limit in the Next-Best-Action Designer.

Which configuration steps achieve the desired email frequency limit?

Options:

A.  

Set customer contact limits for the email channel with a two-message monthly restriction.

B.  

Configure an engagement policy that applies email limits to customer groups only.

C.  

Create a suppression policy that uses a two-email threshold and a monthly tracking period.

D.  

Establish context-level limits that track two monthly interactions across channels.

Discussion 0

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