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Microsoft Certified: Dynamics 365 Sales AI Consultant Associate Accelerating Sales Pipelines with AI in Dynamics 365

Accelerating Sales Pipelines with AI in Dynamics 365

Last Update Jul 28, 2026
Total Questions : 69

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Questions 2

You are implementing a sales automation solution for a company.

The sales team wants to automate actions when new leads are created or when opportunities reach specific milestones. The company plans to use Power Automate to automate these actions.

The automation must meet the following requirements:

. Automatically notify a manager when a high-value opportunity is created.

. Validate the products with an external ERP system every Sunday.

. Display a guided lead qualification interface on the lead form.

. Update an external ERP system when an opportunity is won.

You need to identify which automation type to use for each requirement.

Which automation type should you use? To answer, move the appropriate automation types to the correct requirements. You may use each automation type once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Questions 2

Options:

Discussion 0
Questions 3

A company uses the Sales Qualification Agent to analyze leads and determine qualification probability.

The Sales Qualification Agent is configured in Research-only mode. The agent processes a lead and determines the lead ' s target customer profile suitability is Low.

You need to determine the outcome of the agent ' s action.

What should you infer about the agent?

Options:

A.  

Always transfers the lead to a seller for outreach and does not disqualify leads in Research-only mode.

B.  

Disqualifies the lead, notifies the supervisor, and the lead continues to be assigned to the agent.

C.  

Sends a personalized outreach email automatically and transfers the lead only when it detects positive intent.

D.  

Evaluates the Budget, Authority, Need, and Timeline criteria.

Discussion 0
Questions 4

A company uses Dynamics 365 Sales to manage opportunities using a custom form.

Sellers spend significant time manually reviewing information about opportunities before contacting customers.

You need to reduce the time required for reviewing opportunities.

What should you add to the form?

Options:

A.  

Opportunity summary

B.  

Up next

C.  

Health score

D.  

Predictive opportunity scoring

E.  

Timeline highlights

Discussion 0
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Questions 5

A company uses Dynamics 365 Sales to manage enterprise opportunities. The sales team enables the Sales Research Agent to generate research summaries for each opportunity.

Sales managers must determine whether opportunities have strong external indicators that support deal progression.

You need to analyze insights from the research canvas for evidence that a deal environment is favorable.

Which two research canvas insights should you provide to the sales managers? Each correct answer presents part of the solution. Choose two.

NOTE: Each correct selection is worth one point.

Options:

A.  

Seller activity and email response rates from CRM records.

B.  

Recent public developments that influence the account ' s business environment.

C.  

Record audit history and related activity creation timestamps.

D.  

Strategic landscape analysis relative to the seller ' s value proposition.

Discussion 0

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