Genesys Cloud Certified Professional - Reporting and Analytics
Last Update Feb 1, 2026
Total Questions : 35
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Jose created and saved an agent report. He did not configure some of the options, and the current status of this report is Disabled. How can he enable this report?
What is the metric called for the average amount of time an interaction waits in queue before an agent answers it?
What will happen if too many reports run at the same time?
TESTED 01 Feb 2026
