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Cloud Collaboration Cisco Cloud Collaboration Solutions

Cisco Cloud Collaboration Solutions

Last Update Apr 18, 2024
Total Questions : 62

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Questions 4

Which option lists the Cisco Spark Flex Support plans that offer 24x7 Cisco Technical Assistance Center phone support with a 1-hour response time?

Options:

A.  

Basic

B.  

Basic and Enhanced

C.  

Basic, Enhanced, and Premium

D.  

Enhanced and Premium

Discussion 0
Questions 5

What is a Spark Phone?

Options:

A.  

UC VoIP and video phones that associate with an individual user

B.  

UC VoIP phones that associate with an individual user

C.  

UC VoIP phones that associate with a location

D.  

UC VoIP and video phones that associate with an individual user or location

Discussion 0
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Questions 6

Which manager tools option is available in the Cisco WebEx Support Center?

Options:

A.  

Set up queues with rules-based routing, by availability or skill set.

B.  

Provide notification when a customer is in your queue.

C.  

Send out a post-survey and notes

D.  

Allow technicians to reboot and reconnect.

Discussion 0
Questions 7

Which result occurs when you leave your Cisco WebEx Personal Room meeting?

Options:

A.  

All other participants are disconnected, even if another participant is made the host.

B.  

All other participants are still connected.

C.  

All other participants are still connected, even if another participant is made the host.

D.  

All other participants are disconnected, unless another participant is made the host.

Discussion 0

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