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Change Management Change Management Foundation Exam

Change Management Foundation Exam

Last Update Jun 22, 2026
Total Questions : 99

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Questions 2

Which is a factor used in the 'change formula' (Beckhard and Harris)?

Options:

A.  

Level of dissatisfaction with the status quo

B.  

Expected return on investment and benefits

C.  

The quality of the leadership

D.  

Elapsed time it will take to achieve the change

Discussion 0
Questions 3

Which is a description of the role of Line Management in the change process?

Options:

A.  

Develops communications networks across the organization

B.  

Tests thinking and advises on effective delivery of change

C.  

Provides financial resources to support specific change tasks

D.  

Ensure senior managers are committed to the changes

Discussion 0
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Questions 4

Which of the following statement about communication approaches that encourage engagement during change are true?

It is helpful to delay communication until all the information is avoiding the risk of misleading people with insufficient data.

An external communications agency should be asked to relay messages when dealing with a difficult change.

Options:

A.  

Only 1 is true

B.  

Only 2 is the true

C.  

Both 1 and 2 are true

D.  

Neither 1 or 2 is true

Discussion 0
Questions 5

Which item is one of Mayfield’s seven principles of stakeholder engagement?

Options:

A.  

Poorly facilitated meetings on NOT achieve their outcomes and waste people’s time

B.  

Identification is a continuous practice –new stakeholders emerge during a change old ones can fade away

C.  

Continually look at the big picture and the long term to make sure the change sticks

D.  

Different levels of engagement are required depending on where people are along the change journey

Discussion 0

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