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Cisco 300-820 Exam Topics, Blueprint and Syllabus

Implementing Cisco Collaboration Cloud and Edge Solutions (300-820 CLCEI)

Last Update June 20, 2024
Total Questions : 96

Our CCNP Collaboration 300-820 exam questions and answers cover all the topics of the latest Implementing Cisco Collaboration Cloud and Edge Solutions (300-820 CLCEI) exam, See the topics listed below. We also provide Cisco 300-820 exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of Cisco 300-820 resources to help you understand the topics covered in the exam, such as CCNP Collaboration video tutorials, 300-820 study guides, and 300-820 practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.

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Cisco 300-820 Exam Overview :

Exam Name Implementing Cisco Collaboration Cloud and Edge Solutions (300-820 CLCEI)
Exam Code 300-820
Actual Exam Duration The duration of the Cisco 300-820 exam is 90 minutes.
What exam is all about The Cisco 300-820 exam, also known as the Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) exam, is designed to test the knowledge and skills of IT professionals in implementing and troubleshooting Cisco Collaboration Cloud and Edge solutions. This exam covers topics such as Cisco Unified Communications Manager (UCM), Cisco Expressway, Cisco Webex Teams, Cisco Meeting Server, and Cisco Cloud Services. Passing this exam is a requirement for obtaining the Cisco Certified Specialist - Collaboration Cloud and Edge Implementation certification.
Passing Score required The passing score required in the Cisco 300-820 exam is 825 out of 1000. This means that candidates must answer at least 82.5% of the questions correctly to pass the exam. The exam consists of 60-70 questions and has a duration of 90 minutes. The questions are designed to test the candidate's knowledge and skills in implementing Cisco Collaboration Cloud and Edge Solutions. Candidates who pass the exam will be awarded the Cisco Certified Specialist - Collaboration Cloud and Edge Implementation certification.
Competency Level required The Cisco 300-820 exam is designed for professionals who have a good understanding of Cisco Collaboration technologies and solutions. The competency level required for this exam is intermediate to advanced. Candidates should have a solid understanding of Cisco Unified Communications Manager, Cisco Unity Connection, Cisco IM and Presence, and Cisco Expressway. They should also have experience with configuring and troubleshooting Cisco Collaboration solutions, including SIP trunks, voice gateways, and video endpoints. Additionally, candidates should have a good understanding of network protocols, security, and QoS. Overall, candidates should have at least 1-2 years of experience working with Cisco Collaboration technologies and solutions.
Questions Format The Cisco 300-820 exam consists of multiple-choice questions (MCQs) and simulation-based questions. The MCQs are designed to test the candidate's knowledge of the exam topics, while the simulation-based questions assess the candidate's ability to apply their knowledge to real-world scenarios. The exam may also include drag-and-drop questions, fill-in-the-blank questions, and matching questions.
Delivery of Exam The Cisco 300-820 exam is a computer-based exam that is delivered through Pearson VUE testing centers. It is a proctored exam that consists of multiple-choice questions and simulations. The exam is designed to test the candidate's knowledge and skills in implementing Cisco Collaboration Cloud and Edge Solutions. The exam duration is 90 minutes, and the passing score is 750 out of 1000.
Language offered The Cisco 300-820 exam is offered in English language only.
Cost of exam You can visit the official Cisco website or contact their customer support for the latest pricing details.
Target Audience The Cisco 300-820 exam is designed for network engineers, network administrators, and network architects who are responsible for implementing and managing Cisco Collaboration solutions. The target audience for this exam includes professionals who work with Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified IM and Presence (IM&P), and Cisco Expressway. Additionally, individuals who are interested in obtaining the Cisco Certified Specialist - Collaboration Cloud and Edge Implementation certification can also take this exam.
Average Salary in Market The average salary for a Network Engineer with a Cisco Certified Network Professional (CCNP) certification, which includes the 300-820 exam, is around $93,000 per year in the United States. However, the salary may vary depending on factors such as location, experience, and job role.
Testing Provider You can visit the official Cisco website to register for the exam or contact a Cisco authorized training partner for more information.
Recommended Experience The Cisco 300-820 exam, also known as the Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) exam, is designed for IT professionals who want to validate their skills in implementing Cisco Collaboration Cloud and Edge Solutions. The recommended experience for this exam includes: 1. Understanding of Cisco Collaboration architecture and components 2. Knowledge of Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection 3. Familiarity with Cisco Expressway and Cisco Webex Teams 4. Experience with Cisco Meeting Server and Cisco TelePresence Server 5. Understanding of network routing and switching protocols 6. Knowledge of virtualization technologies such as VMware and Hyper-V 7. Familiarity with cloud computing and cloud-based collaboration solutions It is also recommended that candidates have at least three to five years of experience in implementing Cisco Collaboration solutions before taking the exam.
Prerequisite The prerequisite for the Cisco 300-820 exam is a valid Cisco CCNP Collaboration or Cisco CCIE Collaboration certification. Additionally, candidates should have a good understanding of Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified IM and Presence, and Cisco Expressway. They should also have experience with implementing and troubleshooting Cisco collaboration solutions.
Retirement (If Applicable) Cisco usually announces the retirement date of their exams on their official website. It is recommended to check the Cisco website or contact their customer support for the latest information on the retirement date of the Cisco 300-820 exam.
Certification Track (RoadMap): The certification track/roadmap for the Cisco 300-820 exam is as follows: 1. CCNP Collaboration: This certification is the prerequisite for the Cisco 300-820 exam. It validates the skills required to design, implement, and troubleshoot collaboration and communication solutions. 2. Cisco Certified Specialist - Collaboration Cloud and Edge Implementation: This certification validates the skills required to implement Cisco cloud and edge solutions. 3. Cisco Certified Specialist - Collaboration Applications Implementation: This certification validates the skills required to implement Cisco collaboration applications. 4. Cisco Certified Specialist - Collaboration Architecture: This certification validates the skills required to design and implement Cisco collaboration solutions. 5. Cisco Certified Specialist - Collaboration Core: This certification validates the skills required to implement core collaboration technologies. 6. Cisco Certified Specialist - Collaboration Devices: This certification validates the skills required to implement Cisco collaboration devices. 7. Cisco Certified Specialist - Collaboration Security: This certification validates the skills required to implement Cisco collaboration security solutions. 8. Cisco Certified Specialist - Collaboration Call Control and Mobility Implementation: This certification validates the skills required to implement Cisco call control and mobility solutions. 9. Cisco Certified Specialist - Collaboration Meeting Room Implementation: This certification validates the skills required to implement Cisco meeting room solutions. 10. Cisco Certified Specialist - Collaboration Messaging Implementation: This certification validates the skills required to implement Cisco messaging solutions. The Cisco 300-820 exam is part of the Cisco Certified Specialist - Collaboration Cloud and Edge Implementation certification.
Official Information https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcei-300-820.html
See Expected Questions Cisco 300-820 Expected Questions in Actual Exam
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Cisco 300-820 Exam Topics :

Section Weight Objectives
1.0 Key Concepts 25%

1.1 Describe the complications of NAT in a Collaboration environment

1.2 Describe the purpose of ICE, TURN and STUN

1.3 Describe Expressway media traversal

1.4 Describe protocol interworking on the Expressway

  • 1.4.a SIP < > H.323
  • 1.4.b IPv4 and IPv6

1.5 Describe Expressway Licensing

  • 1.5.a Option keys
  • 1.5.b Release key
  • 1.5.c License consumption

1.6 Describe SIP media encryption mode

  • 1.6.a Auto
  • 1.6.b Force encrypted
  • 1.6.c Force unencrypted
  • 1.6.d Best effort

1.7 Describe Expressway Core dial plan elements

  • 1.7.a Transforms
  • 1.7.b Search rules
  • 1.7.c Zones
  • 1.7.d Regular expressions
  • 1.7.e Pipes and links

1.8 Describe key Expressway settings

  • 1.8.a DNS
  • 1.8.b Network interfaces
  • 1.8.c Certificates
  • 1.8.d QoS
  • 1.8.e Clustering
  • 1.8.f Network firewall rules

1.9 Describe Expressway backup and restore procedure (stand alone and cluster)

2.0 Initial Expressway Configurations 25%

2.1 Configure key Expressway settings

  • 2.1.a DNS
  • 2.1.b Network interfaces
  • 2.1.c Certificates
  • 2.1.d QoS
  • 2.1.e Clustering
  • 2.1.f Network firewall rules

2.2 Configure Expressway Core dial plan elements

  • 2.2.a Transforms
  • 2.2.b Search rules
  • 2.2.c Zones
  • 2.2.d Regular expressions
  • 2.2.e Pipes and links

2.3 Configure toll fraud prevention on Expressway series (no custom CPL scripts)

2.4 Configure a Business to Business (B2B) collaboration solution

  • 2.4.a DNS records (focus on Microsoft DNS)
  • 2.4.b Certificates (focus on Microsoft CA)
  • 2.4.c Traversal Zones
  • 2.4.d Neighbor Zones
  • 2.4.e Transforms
  • 2.4.f Search rules
  • 2.4.g SIP trunk integration with Cisco Unified Communications Manager

2.5 Troubleshoot a Business to Business (B2B) collaboration solution

  • 2.5.a DNS records (focus on Microsoft DNS)
  • 2.5.b Certificates (focus on Microsoft CA)
  • 2.5.c Traversal Zones
  • 2.5.d Neighbor Zones
  • 2.5.e Transforms
  • 2.5.f Search rules
  • 2.5.g SIP trunk integration with Cisco Unified Communications Manager
3.0 Mobile and Remote Access 25%

3.1 Configure a Mobile and Remote Access (MRA) solution

  • 3.1.a DNS records types (not platform-specific)
  • 3.1.b Certificates (not platform specific, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
  • 3.1.c Unified Communications traversal zones
  • 3.1.d Unified Communications configuration on Expressway
  • 3.1.e HTTP allow list
  • 3.1.f SIP trunk security profile on Cisco Unified Communications Manager

3.2 Troubleshoot a Mobile and Remote Access (MRA) solution

  • 3.2.a DNS records (focus on Microsoft DNS)
  • 3.2.b Certificates (focus on Microsoft CA, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
  • 3.2.c Unified Communications traversal zones
  • 3.2.d Unified Communications configuration on Expressway
  • 3.2.e HTTP allow list
  • 3.2.f SIP trunk security profile on Cisco Unified Communications Manager
4.0 Cisco WebEx Technologies  

4.1 Describe the signaling and media flows used in a Cisco WebEx Video Mesh deployment

4.2 Configure WebEx Hybrid Services/Connector

  • 4.2.a Calendar Service (Office 365, Microsoft Exchange, One Button to Push)
  • 4.2.b Message Service (Deployment requirements; expressway requirements, certificates, Call Manager pre-requisites, IM&P prerequisites, deployment models)
  • 4.2.c Directory Services (Deployment requirements; deployment models, infrastructure requirements, active directory configuration, synchronization, WebEx user service assignment)
  • 4.2.d Video Mesh (Deployment requirements including; bandwidth, clustering, endpoint support, video call capacity, ports and protocols, deployment models)

4.3 Describe Cisco Jabber for Cloud and Hybrid deployments with Cisco WebEx Messenger